LOAF Employee Reviews for Head of Customer Service

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3.8Work-Life Balance
3.1Pay & Benefits
3.6Culture
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4.0
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fun place, good people!
Showroom Assistant (Current Employee) –  Notting Hill9 January 2017
people are generally good, management take care of their staff because they know that happy build good relationship clients.
Pros
free lunches
Cons
salary could be higher
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5.0
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Face paced and creative company
Head of Customers (Current Employee) –  London 2 locations, Shepards Bush and Notting Hill25 November 2014
My current position is Head of Customers. Having had a career based in customer service; team management, employee development & training, quality assurance and payroll are part of my skillset. Working with a team of 26 people within Loaf head office has enabled me to develop my people skills; and I am responsible for organising the team's workload in an environment of volatile deadlines and shifting priorities; also involving a great deal of communication with colleagues at all levels. Establishing “Best Practice” and coherent documentation is important to the role as well as managing the induction, training, development, payroll, new starter and exit aspects of HR.
Pros
Free quarterly massage, laptop, flexible working
Cons
Better inter departmental communication
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Overall rating

3.6
Based on 14 reviews
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Ratings by category

3.8Work/Life Balance
3.1Salary/Benefits
2.9Job Security/Advancement
3.1Management
3.6Culture

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