Health Care Assistant (Former Employee) – Leicester – 18 March 2018
I was able to work with lovely people and gain useful knowledge. I only worked saturdays as a saturday girl and the day was long, with an 8 hour shift, but bearable. the management of the store was excellent, however the company as a whole seems to be unstable. I was made redundant by the company and unfortunately had to leave.
Pharmacy Technician (Current Employee) – Scotland – 17 March 2018
A typical day at work in Lloyds Pharmacy, as a Pharmacy Technician, OR a Dispensing assistant, will involve managing your daily workload and prioritising which parts of it you won't be able to achieve that day, along with which parts of the company's targets you won't be able to achieve.
The software used in the company's procedures is slow, unwieldy and prone to freezing or crashing, and sometimes the information put into it fails to show up when data is being analysed by upper management for reimbursement of services provided.
Generally, the workplace colleagues are great to work with, but upper management are much more likely to employ the stick rather than the carrot when "encouraging" the teams.
Liasing with other medical professionals and helping the customers are the most rewarding parts of the job, and being aware that you have managed to help somebody when they leave the shop.
The hardest part of the job is the fact that even at the end of what you might think is a productive day, you know that the higher-ups won't be very impressed at all and will probably point out everything you missed. Oh and the wages are very, very low.
The upside is that despite this, the job itself is a very fulfilling one.
Working with great people in the team, helping customers and getting to know their needs, contact with other professionals.
Low wages, high demands, top-down gravity-fed facal matter flow, poor communications and software systems. Unachievable targets.
Dispensing Technician (Former Employee) – Broadway – 12 March 2018
My day started Dispening prescriptions for customers. While I was there I gain Level 3 NVQ in Dispensing. My management were helpful. My work place culture was difficult. The hardest part of my job was not being able to implement changes that was needed. I enjoyed helping people resolve there problems which made me very happy.
Health care assistant (Former Employee) – Woodford Green – 11 March 2018
I was very underpaid and never received a rise from the almost 4 years I worked there. I was normally a saturday girl but was keen to do extra hours. From that they wanted me to work all day 8.45-6.45 monday -friday and 8.45-5.30 on a saturday. NOW wont give me any shifts at all! Managers were always changing so there was no organisation. Colleagues wouldn't communicate with me so was always left clueless on certain situations with customers. Also was expected to eat my lunch on the counter in between serving customers, on days with minimal staff. NEVER had my full hour lunch break, but was always taken off my wages anyway.
Dispenser (Current Employee) – West Sussex – 9 March 2018
Being taken over by LloydsPharmacy from Sainsburys pharmacy, management offered little to no help with the transfer. We were left to to figure things out for ourselves even though they have a different way of working.
I loved the people I worked with and and they did offer great opportunities to get higher qualifications.
TCHCP (Current Employee) – Shropshire – 8 March 2018
I've worked for Lloyds for almost 2 years on a part time contract, people have left and when asked if I could have my contract increased I was told outright NO! I have also been told if I find a second part time job to make up my hours that would make me not flexible enough for the company and could put my employment in jeopardy.
My colleagues are great but for advancement or help you have no chance you are just expected to work any overtime they assign you and with no complaints.
All this is expected on a minimum wage with loads of high and quite unachievable targets.
Dispensing Assistant (Current Employee) – Hartlepool – 8 March 2018
Very busy day to day, serving customers and dispensing medications. Daily and monthly targets are top priority, line managers are supportive. Job can be extremely stressful due to time constraints and staff shortages. Two days are never the same and role is very responsible.
worker (Current Employee) – London Heathrow Airport, Greater London – 5 March 2018
They pay very low, I think they offer the minimum wages from all pharmacies. It is a demanding job and you can lose your job easily because of customers, LLoyds does not appreciate employees. They do not offer anything apart of the minimum wages and they increase it after about one year with a few pences. I would advise: go for something else. They do not even give extra hours, overtime. They only allow 10 hours a week for all employees. So if you work alone, bad luck! If you think you are contracted for 20 hours and can have overtime, bad luck, not possible. Very unhappy with the rewards.
Only passion for pharmacy
No overtime, low pay, multitasking for free, offended by customers and can do nothing, not a secure job
Health Care Assistant (Former Employee) – New Milton – 3 March 2018
Loved working with the public and the team of staff. I enjoyed keeping busy with the stock in the shop and helping the customers. I learned so much talking to the pharmacist,s above and beyond my HCA job. The most enjoyable part was when the customers left with a smile on there face, and filling they could ask me anything in confidence. The hardest part was being told to hit targets..
Continually demanding more work to be carried out.
Pharmaceutical Delivery Driver (Former Employee) – Barry, Vale of Glamorgan – 3 March 2018
Very demanding job, trying to carry out numerous tasks within a limited time scale. The demands are constantly changing, yet their wage structure is awful considering the demands put on staff. I worked for minimum wage, yet drivers working from the warehouse were paid £1.50 more per hour, yet our job was more demanding, plus we carried restricted drugs.
Working with nice people
The job is continually evolving with the demands constantly increasing.
Dispenser (Current Employee) – East London, Greater London – 25 February 2018
Wages are very poor for the amount of work u do... U get more to be a cleaner.. no thanks in anything u do and no help from anyone!!.. there's not even much difference in a dispensers wage and a supervisor wage or the minimum wage!!
As a qualified dispenser, with over 15 year's experience in the pharmacy industry, I am driven by customer service excellence and am totally focused on giving my best to achieve KPI performance and grow the business.
I am a very 'people person' and I believe that engaging with every customer and building great relations with colleagues is the best and most profitable way to grow business.
Seeing the benefits to patients when we 'get it right'.
Supervisor dispenser (Current Employee) – Swindon – 20 February 2018
I absolutely love my job and the people I work with yes there are tight deadlines in the work I do with care home and dossettes but everywhere you work there are deadlines and targets, you are also rewarded for reaching them targets every 3 months so there is insensitive to to do it. The manager is there to help if needed and you also build a good relationship with the doctors surgery’s and POD
Non-pharmacy Manager/Dispenser (Former Employee) – Lancashire – 14 February 2018
I had worked for lloyds for 10 years but then was made job less, head office offered no help what so ever to keep us in a job and told us to do it all our self.
yes i did learn how to be a dispenser with lloyds but was never offered or given any support to progress to tech . was made manager but wasn't offered any support was given a set of keys and told to manage .
My salary wasn't great for a manager and was told my pay would be reviewed if the job was offered to me permanently, when it was i got fobbed off and told silly excuses for the reason why they couldn't review it then we was informed we would be losing our jobs.
they expect so much for so little and don't understand your a human person with human needs .
hour lunch, tea and coffee on the company and the people you work with as long as they are good team member.
they bend over backwards to keep the wrong people in and job and let good staff leave the company.