After spending multiple, years at Lloyd's i grew bored, there wasn't enough opportunities for development even, when i completed an apprenticeship, and was working on the ACCA in my own time. the same robotic routine deteriorated my mental health, which resulted in me being fired (which i insisted them to do) i just couldn't work in that environment. i just wasn't for me and i am glad i realized that. their was no sense of team work or belonging for me, Lloyd wasted my talents whilst they had me, i was more than capable to do more than just take calls. even though i hated every minute there Lloyd's taught me how to be a good human being, and i often find myself using my customer service skills on random people I.E "Hope you have a nice day" .