Highly ethical and supportive environment
Customer Service Advisor (Current Employee) – Hampshire – 2 September 2018
It is a pleasure to work for a company with strong values and ethics, with a proven commitment to social investment and which genuinely places the customer first. This is a highly supportive company with a strong focus on team effort at both management and peer levels
I was trained to meet demanding standards of performance in a constantly changing environment. Initially, the most difficult part was the intense concentration needed for extended periods of time and, in that, the need to maintain constant awareness of Data Protection responsibilities. With time, however, I adjusted to the pace and content and have honed my skills in these areas as a result.
The best parts of the job are the challenges of effective customer interface and the time and priority management needed for optimal productivity. It gives me immense job satisfaction when, at the end of a day, I feel that I have learned something new and used that learning to the benefit of the customers and the company.
Unfailing support in "getting the job done"; clear feedback on performance
Communication of information necessary for delivery of best possible service was not always timely