Agency firstly and then to an assessment day.
Team manager Barclaycard complains job please Middlesbrough or Teesside? Thanks
Through an agency.
No idea, I started as a temp and was taken on based on my work performance.
Standard application, followed by telephone interview. Standard face to face interview which includes a role play of dealing with customers, a one on one with a high level member of management in a getting to know you chat. Then an aptitude test based on numeracy and literacy.
The person would need to have experience in banking and also to be interested in the job ie go and shadow the role for a day, I would also recommend to look into what the bank offers to their customers.
Interview with junior manager, role play etc I'm not involved recruitment.
Online tests and intrrviewd
Normally thru agency to start with then being made permanent once there