Lloyds Bank

Lloyds Bank Employee Reviews

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5.0
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A reputable company to work for
PBA (Former Employee) –  London17 February 2020
The job itself was somewhat rewarding, especially when making a difference for the customer. However, management was not the best, and felt progression was really stagnant.
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3.0
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Stressful
Customer service assistant (Former Employee) –  Various11 February 2020
The work was initially varied but became more sales oriented. This meant less administrative duties and more focus on sales. If you are inclined toward this it may be what you are looking for as long as you are focussed on the job and put it before your personal life. If this is for you it may be a good career.
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3.0
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Fast paced
Customer Service Advisor (Former Employee) –  Newport, Newport11 February 2020
It is a job with a lot of responsibility and requires dealing with a lot of people is stressful situations. There is a lot of support available but it can also become monotonous.
Pros
Great support
Cons
High stress levels
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3.0
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Average
Senior Analyst (Former Employee) –  London9 February 2020
Good work/life balance. Retail bank dominates over investment banking. Operations seems to suffer from lack of investment in infrastructure and personnel. Majority will be migrated to Edinburgh I think.
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4.0
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Customer Service Apprenticeship
Customer Service Assistant Apprentice (Former Employee) –  West Midlands3 February 2020
Great interaction with lots of different customers, personal and business, working face to face and by the telephone. Great Customer Service Training, lots of team working and individual working.

Enjoyed the varied activities throughout the day, downside not great job security very different form previous years.
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4.0
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Great place to work
Customer service assistant (Current Employee) –  Winchester, Hampshire26 January 2020
Fast paced
Competitive
Training and upskilling available
Work in multiple location within the region
Fixed working hours
Work Saturday frequently...
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5.0
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Good
Customer Service Assistant (Current Employee) –  Coventry, West Midlands18 January 2020
Working at Lloyd’s bank is very good especially for my age as I am seventeen. It is all around good vibes and a nice working environment. It is hard but rewarding
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5.0
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challenging
Administrator (Former Employee) –  Halifax, West Yorkshire17 January 2020
it was a challenging and hard job. however after training it was funnies I knew what I was doing and it was a lot easier. I miss Lloyds banking as it was an easy job
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4.0
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Banking Consultant
Banking Consultant (Current Employee) –  London, Greater London16 January 2020
Decent job not very difficult pay could be better and pressure from management to sell is high. Customers are mostly nice and good benefits package really.
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5.0
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Productive, Exciting, Challenging workplace
Customer Service Advisor (Current Employee) –  Nottingham, Nottinghamshire15 January 2020
Fun, exciting, room for progression, great culture, includes wide skill set, opportunity's for extra training provided using different platforms, plenty of apprenticeship/grad schemes available
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4.0
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Nice work environment. Work was complex which was nice and kept me busy.
Temp (Former Employee) –  Bristol13 January 2020
Great place to work. Training was on the Job but from a very knowledgeable trainer. Flexible working hours, great work life balance. Would highly recommend to anybody wishing to pursue a career within Banking.
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4.0
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Acceptable
Passionate (Current Employee) –  Leeds, West Yorkshire21 December 2019
I have no qualms going back there again. The people and the environment are fantastic and the developing culture is worthy of encouragement. There is quite a lot of flexibility.
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4.0
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Great
Manager (Former Employee) –  Worcester20 December 2019
Great and happy place to work, everyone happy and customer focused - this helps the working environment and the day go faster.
no issues every encountered.
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1.0
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Run Away Quick.
Call Centre Agent (Former Employee) –  Leeds, West Yorkshire18 December 2019
The managers they cant even manage themselves. it is hands down the worst place i have ever worked its depressing. i dont want to write any more as they are not worth it.
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2.0
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Stressful experience
LOCAL BUSINESS MANAGER (Current Employee) –  Northampton18 December 2019
The bank is a high a stressful place to work in. Management are not sympathetic to the situation and while people resources have reduced, more expectation is upon you to deliver. never received any recognition for a good day's work - just focuses on the development areas in where you have not been able to help a customer
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4.0
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Productive professional workplace
BANK MANAGER (Current Employee) –  North West13 December 2019
A professional place to work with the opportunity to expand your knowledge and experience day in day out , challenges vary from customers to changing dynamics the ever changing world of banking does make you wonder what the job will look like in 5 years .
Pros
Career path, huge organisation, good friendly staff
Cons
historic wage structure issues, unmotivated experienced staff
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2.0
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Avoid at all cost!!
Csa (Former Employee) –  London, Greater London10 December 2019
Very selfish and inconsiderate devilish and wicked management!
Totally heartless! You are not valued at all, as a newbie the manager makes you look very stupid for asking questions.
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4.0
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Relaxed and collaborative work place
On-Boarding/Refresh Analyst (Current Employee) –  Aylesbury, Buckinghamshire9 December 2019
Working in Lloyds is good as the staff and the management are nice and understanding. Its less stressful and you work with a good team which makes target and quality easier for everyone to achieve.
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4.0
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Changing environment
Associate Relationship Manager (Former Employee) –  Barnwood, Gloucestershire4 December 2019
Lloyds, like many other Banks has changed over many years - Internet banking is now the future which has reduced the workforce and has resulted in a very competitive environment that has created increasing pressure on its employees.
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5.0
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Work life balance
Customer service (Former Employee) –  HIGH HOLBON UK22 November 2019
Intern, good management. very multicultural. senior staff assists junior staff in helping them familiarize with the daily job description. Supervisors follow up with interns and junior worker on daily basis to measure the degree of progress.
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Overall rating

3.8
Based on 863 reviews
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Ratings by category

3.7Work/Life Balance
3.7Salary/Benefits
3.5Job Security/Advancement
3.4Management
3.6Culture