Lifeline24
Get weekly updates, new jobs, and reviews
Lifeline24 Employee Review

Really Enjoying It So Far

5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
1 October 2018
Been here less than 6 months but it's been great so far.
Everyone from the management to staff have been so friendly & helpful from day one.

Typical day can be quite busy, but that helps the day go by and there are plenty of laughs with the team. Most relaxed atmosphere i have experienced in any workplace where everyone is willing to help each other.

The call handling can sometimes be challenging but at the same time

very rewarding when you can help someone.
Ratings by category
5.0
Work/Life Balance
5.0
Salary/Benefits
5.0
Job Security/Advancement
5.0
Management
5.0
Culture
Pros
Great people, Atmosphere, Plenty of staff events
Cons
Can't think of any yet
Was this review helpful?
Similar reviews
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
9 October 2019
Same roleSame location
Customer Service Assistant (Current Employee) - Norwich, Norfolk
Cracking place to work. Great people, great work life balance and great job satisfaction. Really enjoy working here, worked in many jobs that were simply bad but this place is actually great.
10/10 will turn up to work again! And again.....
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
2 August 2019
Same roleSame location
Customer Service Executive (Current Employee) - Norwich, Norfolk
I have absolutely loved my time working at Lifeline. The office is fun and everyone is super friendly. We have targets to work towards which keeps it exciting and makes you feel as though you are always improving. And the Office dog days are great too!
Was this review helpful?
Official response from Lifeline24
6 August 2019
Thank you for leaving a review! It's great to hear that you are enjoying your time in the Customer Service team, we have such a fantastic team!
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
8 November 2019
Same location
Call Centre Agent (Former Employee) - Norwich, Norfolk
I used to work for a bar in Norwich and i thought that was Bad. BUT HERE Managers were always chatting while you are on a emergency call about her dating life and where never really helpful. She was so slack and had to ask her constantly for any help. High turn over of staff. Bullying in the work place. Disgusting kitchen. Bad pay and none existent breaks. Only good thing was home time.
Pros
home time
Cons
everything
Was this review helpful?
Claimed Profile
Want to know more about working here?
Ask a question about working or interviewing at Lifeline24. Our community is ready to answer.
Overall rating
3.1
Based on 50 reviews
5
23
4
3
3
2
2
1
1
21
Ratings by category
2.9
Work/Life Balance
2.8
Salary/Benefits
3.0
Job Security/Advancement
3.0
Management
2.9
Culture
Lifeline24 Reviews by Location