Dealing with emails and calls
You'd start on an email, read two lines then a call comes in.
You deal with the call, from start to finish, right through to sending out postal vouchers then go back to try to read the email again, You'd get two lines read and another call comes in, you deal with the call from start to finish then attempt the email again......You get the idea.
All the while that this is happening, you have someone in the background shouting " there's 10 in the queue"
High pressured environment, little scope for dealing with complaints properly.
Conveyor belt of calls and emails.
No canteen just the usual microwave and kettle.
Nowhere to get lunch due to location.
mmmmmmh im trying to think of some
Long hours, high pressured, noisy