Sales assistant (Former Employee) – Luton – 4 December 2017
Typical day at work during training you'd be sat in front of a computer screen for your full days work, worse place ever as new starter, constant rushing around and you get many members of staff telling you to do different things
Pay rate is good
Ridiculous training scheme, Small lunch break, lack of care from staff
Customer Assistant (Former Employee) – London – 10 October 2018
Typical day at Lidl
On a 5 am start? Enjoy seeing a manager lose his temper when the previous shift didn't do all what they said they would and take it out on you.
Realise that at least one person hasn't turned up due to lateness or calling in sick
Doing Meat? Prepare to move incredibly heavy TKT's full of meat on an pump truck that has seen better days.
Open the TKT to be confronted with overloaded trays that are either impossible to pull out, or packets of meat that that just been thrown in there by the depot as they couldn't be bothered to stack it properly.
What's that on the floor or over your hands? Oh, its blood from a split packet.
Have said managers constantly challenging you to stack quicker while he or she is having a smoke outside
Remove out of date meat that wasn't removed the previous shift
Realise you haven't got enough time to do it so you just chuck it into the chiller anyway.
Doing fruit and Veg? Enjoy pulling a 6ft plus pallet of goods on a dangerously leaning tower on another pump truck. There could be 6 of them. Better be fit / strong. You will be physically ruined after it and you day has just begun.
Enjoy further harassment from managers in between their 'off the record' smoking breaks to make sure everything is ready by 8am
If you are not in the 'gang' you will then be destined to spend the rest of the day on tills dealing with constant abuse, inane questions and customers who treat it like a bank by throwing change at you. Best to wear gloves. Customers will complain about queues no matter what. They complain, complainmore... and complain.
Try and squeeze an UNPAID break in and of you are really lucky, you may not get asked to come back from your break early. Oh, you will be sitting there on your own. There is no 'social' aspect to Lidl
Bit quieter? Close your till and then try to stack a 6ft pallet of ambient goods that has turned up late (again) Get used to the boxes collapsing that you are trying to stack due to poor quality cardboard.
Just started the pallet and suddenly queues are building so you are called back on tills. Spend 45 mins clearing the queue then get back to the pallet. Manager will then ask you why you haven't finished it. You try and tell them you were called back on tills but they wont hear you as they have already judged you, walked off and are now going for another smoking break.
Oh, the shops gone quiet again. That's effecting profit. Any chance you can go home early? (loss of money or hours or both) Yeah, thanks for your hard work but you are no longer needed as we need to save hours.
Get paid at the end of month, then realise they have made an error so you are a day's shift down (£80 - £100). Its ok, you'll get it back in 4 or 5 weeks.
Add to the casual racism throughout the organisation, sexism and being shouted at / humiliated by managers you then realise what a terrible mistake you have made.
You then leave and try and forget about Lidl.
This is just a snippet of the daily nightmare that is your working day. I've witnessed people in tears (when being abused by a customer or shouted at by a manager), people physically destroyed by the weight of the items being lifted or dealing with a stream people who will abuse you at the tills
Don't be fooled by the slightly higher wage. They want their pound of flesh from you. Don't be fooled by the offer of shift manager either, for the princely sum of £1 per hour extra, you will be doing more that the store managers and will be mentally ruined by the end of your shift
I cannot put into words what a nightmare working at Lidl is. For your sanity, cashflow, physical wellbeing don't do it.less