Hostile & Stressful Work Culture. Would NOT Recommend.
Customer Assistant (Former Employee) – London, Greater London – 14 September 2018
Management are under severe pressure from higher management and stress staff out on a daily basis by humiliating us and pressurising us to scan super fast even when customers are struggling to keep up and complaining that we are scanning ridiculously fast.
You never get to finish a shift on time. I usually finish 2 hours after my original time.
Poor management. They never survive at Lidl for more than 3 months and while they are here, they're so miserable and stressed. I've worked with over 10 store managers in less than a year.
You are on your feet the entire day. You don't get a second to stop and drink some water unless you are on your break (which by the way, you are lucky if you even get)
No training provided AT ALL - you just have to figure everything out yourself or ask a more experienced colleague about every little thing because managers just let you get on with it from your first day without helping you and then they complain & humiliate you behind your back if you make a small mistake.
Shifts are changed last minute (the day before) and they won't alert you so you have to keep checking the rota.
Managers do not appreciate staff's effort one bit. They just always find something to complain about.
Managers always gossip about staff. You end up hearing about it through the grapevine anyway.
Hostile work environment. Wouldn't recommend. Only OK if you are desperate for a job.
Staff discount, uniform, every minute is paid
Unpaid breaks, poor management, horrible work culture, highly stressful
The job was fairly easy, the worst part was being stuck on a till for your 10 hour shift, and not getting any till support.
The management and duty managers seemed to make the job harder than it had to be because they couldn't be bothered to do theres correctly, always ordering more stock than we could handle for delivery's for example, and just not putting their fair share of effort into the team.
All in all i would work for Lidl again, but not at the same store.
Customer Assistant (Current Employee) – London – 20 July 2018
Decent job for someone who wants a lil bit more than the minimal salary, however it's quite stressful in some stores as we're getting alot of mean customers and it is definately quite a bit harder than working in other stores(sainsbury, tesco). The life/work balance isn't perfect as they often ask you to stay longer. The team in my store is really good, pretty positive vibes all around.
Customer Assistant (Former Employee) – Newhaven, East Sussex – 2 July 2018
Lidl presents a very good opportunity to anyone that wants to work their way up within a company. There was work available when I wanted extra shifts and friendly management you could talk to. The work was very strenuous but not dreadfully hard. I enjoyed working with customers and helping the store through its busiest times. I like a challenge and this was what a shift at work would provide. Well payed work that makes you leave at the end of the shift feeling satisfied you have earned it.
Lidl was ran terribly. The management put so much pressure on the staff to scan quickly and learn all the codes for fruit and veg, there was often tests required to take after a shift. The staff bullied one another and no one was polite. Would not recommend working there to anyone
- I joined Lidl during college when i turned 18 and they took me on without any previous job experience which I was delighted with - I started work over summer with training included; they then catered my hours around my study schedule when i went back to college which was highly convinient - management have changed a few times since working and i believe they are consistently improving - it is a fast paced environment which a few employeed struggle with but this is disclosed in the job advertisement and applicants should take note - it can be challenging but the most enjoyable part of the job is unexpected kindness from customers particularly in times of business which makes negative customer experiences worth it.
Hardest part of the job is getting your breaks. being so busy, sometimes it is hard for staff to fit in the legal breaks. All staff are working very hard. I've got a better understanding of the demands on shop personnel and management. Working with customers is the best part of the job. no two days are the same and interacting with people is very easy for me.
Customer Assistant (Current Employee) – Coatbridge – 2 May 2018
Depending on the shift you work different roles within the store, this means each day is similar but not exactly the same. I have learned to be quick on my feet and time efficient during my time there. The hardest part of the job would definitely be the work load and the heavy early morning shifts, and the most enjoyable part would be the work environment.
If you value your life as a human being, do not work here.
Customer Assistant (Former Employee) – United Kingdom – 22 April 2018
Working for this company left me with severe depression and anxiety, due to the horrendous mistreatment from management, and the company itself. This is a company that employs intimidation as a management tool, one especially favoured by company directors/auditors/upper management during their relentless store visits. No aspect of your appearance, attitude or mannerism is left uncriticized, leading to staff being ground down to nothing if you try to endure it for too long. Any hope of a personal life is out of the question, you will be expected to give that up for this company. You may receive a good payslip at the end of the month, but what's the point if you have no time to enjoy it? Honestly, I could keep adding to this review until my fingers wear down to the knuckle.
Customer Assistant (Current Employee) – London, Greater London – 6 April 2018
The training programme they tell you about, called LEON, is a lie. You use it a couple of times before they abandon it. Shifts change on a daily basis. Hours are unreasonable and they expect you to stay past your shift every shift (even if you're randomly scheduled to finish at midnight, you could end up there until 2AM).
Pay is good
long hours, 10 hour shifts only have a 30min break.
Customer Assistant/Cashier (Former Employee) – Newcastle upon Tyne, Tyne and Wear – 1 April 2018
This company do a Greek Range and they used the Church cupolas which is a famous Greek Church, but they photoshopped the cross from the church to put on their Greek range. This is so disrespectful. When asked they said they didn't want to be religious biased, but they sell Halal meat and other religious paraphernalia. I had to leave, I could not work for this disgusting company.