Legoland Discovery Center Employee Reviews for Guest Service Agent

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2.0
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Avoid
Guest Experience Ride Host (Former Employee) –  Manchester, Greater Manchester26 July 2018
If you want a fun, exciting, career motivating, supportive workplace then I suggest you steer well clear of LEGOLAND Discovery Centre Manchester.
The management in this centre are a shambles. Certain areas of the centre are completely unsupported by management and left to pick up the pieces regarding guest concerns and health & safety.
There are major flaws in the health & safety and day to day running of this establishment.
There is no recognition or appreciation for going above and beyond for customers.
Please avoid if you want a life :)
Pros
Merlin Magic Pass
Cons
Long hours. No social aspects. Fake co-staff. Unsupportive management. Run down centre.
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1.0
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Avoid at all costs!
Guest Experience Host (Former Employee) –  Manchester, Greater Manchester15 July 2018
Management treat the staff disgusting, they don't care at all... I would seriously work elsewhere than work here! It needs a big shake up of management and there approaches towards the team. Maybe being led by a bull in a China isn't best for this place.
Pros
Merlin pass
Cons
Management
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1.0
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Unappreciative and
guest experience host (Former Employee) –  Trafford Centre, Greater Manchester1 March 2018
Managers are rude, unappreciative of staff and unprofessional. Guest experience and cafe workers often treated disrespectfully by higher ranked members of staff. Staff are not valued as individuals and are treated as temporary convienent workers. Little to no chance of advancement in job roles. Only benefits and positive aspects of working at the centre is the annual merlin's pass and no late finishes.
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5.0
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fun workplace
Guest Experience (Current Employee) –  Manchester22 January 2018
it is a lot of fun working at legoland DC I have learned alot seen working here the management is really good they are always there to help out when you need it
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1.0
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wouldn't advise working here
Guest Experience Team Member (Current Employee) –  Manchester, ENG4 August 2015
You will work with some amazing friendly people but also some VERY unprofessional people. You will not be respected by management and you will be very unappreciated.
Pros
Merlin magic pass
Cons
Very bad management
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4.0
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Fun workplace
Guest Experience (Current Employee) –  Manchester31 May 2015
Working with children in a fun and exciting environment with a great team who all love their jobs. Demanding physically but great fun.
Pros
Fun
Cons
Late Finishes
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Overall rating

3.3
Based on 147 reviews
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3.2Work/Life Balance
2.7Salary/Benefits
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