Legoland Discovery Center
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Legoland Discovery Center Employee Reviews

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United Kingdom32 reviews
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4.0
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Lots of fun and fast paced. I operate rides and have a lot of guest interaction. Shifts are often worked around me and a lot of the staff are students so are flexible.
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4.0
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I loved working here. The staff are really friendly and the job was overall fun. You genuinely feel like you are making a difference to every kid you meet. However the hours are very flexible and some weeks you be hardly working.
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4.0
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Fun place to work and can be very awarding to make somebodies experience as a child a memorable one. Hours are constantly changing though with no consistency. Job prospects for progression are low.
Pros
Staff discounts in store and Lego.com. Free annual pass to Merlin attractions
Cons
Low pay - minimum wage
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4.0
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If management was on your side at all times and didnt try and catch you out, then working under them would be more enjoyable.
At times, some employees were purely lazy and did not complete jobs/tasks well or atall.


However personally, I enjoyed my time working there and would definately work there again if the time arose.
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3.0
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Great place to work great people just a shame the salary wasn’t that great I still be there if the pay was better for a fully skilled engineer job was fun at times
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2.0
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Rude management, ignore any issues brought to their attention including health and safety. We were all told in staff meetings that if we didn't like anything we should leave, managers deliberately ignored radio calls if they didn't want to deal with a situation, leaving it for people being paid alot less to deal with. More reliable members of staff were forced to do alot more than others because the company kept hiring unsuitable people for the job but just ignored issues until their contracts ran out.
As a perk you get a magic pass so you have 20 tickets for merlin attractions after 6 weeks of work.
Pros
Magic pass, some supportive co-workers
Cons
Management, unequal work distribution, bad health and safety attitude
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4.0
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It has a positive atmosphere, mangers are helpful. Overall it is a very nice place to work at and the pay isnt bad. there are many good benefits of working there .
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4.0
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Something new every day. Apart from the some times boring maintenance tasks can be learn new skills. You have the opportunity to make a step forward within the company if you want to.
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3.0
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Managment were deeeply unsupportive of mental heath concerns of colleagus, negligent when it came to time off and organizing the rota for work, and lazy.
Pros
40% discount on lego
Cons
unsupportive management
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4.0
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the experience was very nice and the management and people are good. it is definitely a good place especially if you love lego. you also recieve a lot of benefits.
Pros
merlin annuel pass
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1.0
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Really long hours, hard work, unappricated and constantly degraded by rude managers. Only benefits are the magic pass and some collegues are great. Avoid if you want to be treated like a human being.
Pros
Magic Pass
Cons
Management
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3.0
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The management here were very unorganised, with rotas only being handed out on average 4 days in advance of the start of the week. Would not recommend this as a good work place. Also a minimum wage for such an intense and stressful job doesn't help people staying in the job .
Pros
Some good staff discounts
Cons
long days, minimum wage
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2.0
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So I worked here for a decent amount of time, and at the start the team spirit was good, the atmosphere was great everything seemed amazing. After a while the cracks started to show from veteran members of staff, the new staff coming in, hours being taken for no reason. The days just got worse. Helping on departments your not trained on but have to learn because of poor work ethics. just the work-reward just isn't worth it.
Pros
Making peoples days.
Cons
Management, Staff, Pay, Atmosphere..
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2.0
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If you want a fun, exciting, career motivating, supportive workplace then I suggest you steer well clear of LEGOLAND Discovery Centre Manchester.
The management in this centre are a shambles. Certain areas of the centre are completely unsupported by management and left to pick up the pieces regarding guest concerns and health & safety.

There are major flaws in the health & safety and day to day running of this establishment.

There is no recognition or appreciation for going above and beyond for customers.

Please avoid if you want a life :)
Pros
Merlin Magic Pass
Cons
Long hours. No social aspects. Fake co-staff. Unsupportive management. Run down centre.
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1.0
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Management treat the staff disgusting, they don't care at all... I would seriously work elsewhere than work here! It needs a big shake up of management and there approaches towards the team. Maybe being led by a bull in a China isn't best for this place.
Pros
Merlin pass
Cons
Management
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4.0
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Interesting new things to learn every day. There are many challenges on every side of building and ride maintenance on daily basis. Good opportunities to improve existing skills and learn new skills as well.
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1.0
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Bad management that filters down from the top from long existing managers. Rudeness and laziness from some of the top managers.
Working downstairs meant the manager in charge of retail would come downstairs when a problem arose and blame staff in front of customers. Lack of respect for staff underneath him.


Be prepare to find children all day long, as well as dealing with annoyed customers due to expensive and long queues.


Working closely with sealife and all staff meant you made friends ealisy but I wouldn’t stay for a career at legoland. Ideal for part timers.


Low pay but magic pass allowed visit to all different kind of Merlin Attraction.
Pros
Magic lass
Cons
Long hours, bad management, low pay
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3.0
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Management wasn't too good because lots of new managers had kept coming in and timetables were un organised but overall decent place to work at and decent hours.
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1.0
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Managers are rude, unappreciative of staff and unprofessional. Guest experience and cafe workers often treated disrespectfully by higher ranked members of staff. Staff are not valued as individuals and are treated as temporary convienent workers. Little to no chance of advancement in job roles. Only benefits and positive aspects of working at the centre is the annual merlin's pass and no late finishes.
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5.0
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it is a lot of fun working at legoland DC I have learned alot seen working here the management is really good they are always there to help out when you need it
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3.0
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a typical day at work would involve completing mandatory paper work and cleaning. i learned how to manage guests and my customer service skills massively expanded as i am able to deal with difficult guests by resolving issues in a timely manner.the job itself i felt was not challenging me and was i was not reaching my full potential. i did enjoy being able to work with children and if given the opportunity would have stayed.
Pros
company benefits
Cons
low pay
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