The care staff and residents are all lovely but the management, on all levels is absolutely appalling. We had the area manager visit twice weekly, no concern for the residents or staff, just popped in for her free lunch and an office base. Home management changed regularly, you’re spoken to like you are absolutely worthless and if your face doesn’t fit, you’ll be made to feel very uncomfortable. A few things happened whilst I was working at the home with regards to incidents with the residents. One of the incidents demanded police attention but the area manager just swept the matter under the carpet like it had never happened, I was appalled. If you want to feel valued or progress, this is not the place to work.
Bad management, staff are not valued.