There is no such thing as a typical day, each day has its challenges and you never know what is just around the corner, that is a great part of the job.
Duties include prodominately assessment interviews for new service users, travelling to prisons completing a varied complex report to ensure best management for a placement, dealing with service users on the front line, rent arrears including evictions, supervision of support workers, liasing with external agencies and build new relationship within the community, completing detailed spreedsheets for information gathering, complaintes and compliments, empowering service users with addiction and low self-esteem complex issues.
I work with a great team of support workers and fit in well within this team and will get down to shop floor duties as well as having the responsibility of dealing with competency and disciplinary issues.
The hardest part of the job would have to be seeing the effects that addictions have on people and families and the difficulties that offenders have with day to day issues that many people take for granted. The most enjoyable part of a stressful, challenging unpredictable job is being able to offer help and support to less fortunate people.
location, enjoyable job
long lours, reactive instead of proactive company