LANGLEY HOUSE TRUST Employee Reviews

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2.0
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staff
Bank Support Worker (Former Employee) –  the knowel cheltenham30 June 2019
did a lot of shifts there at the start the place was ok but later became not so nice the senior staff were rude not helpfull atll . ex offenders were great bunch of guys no issues just staff rude only saw 2 staff that were polite . never go back ..
Pros
nice meals on shift
Cons
staff including senior staff rude
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4.0
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A exciting opportunity for anyone
Night Awake project worker (Former Employee) –  Rawtenstall, Lancashire24 December 2018
A very good job a relaxing atmosphere staff are well liked fair rates of pay, good company to work for excellent opportunities for courses and helping the residents out. Management are availible to talk to in the event there's a issue.
Health and safety taken very seriously indeed.
Residents are checked regularly regarding thee welfare issues and medication is given by qualified staff on duty at the time.
A nice place for staff and residents
Pros
Free meals when on shifts lots of opportunity for courses
Cons
Tiring at times due to work load
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5.0
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Work with really understanding, supportive people who will see the good and god in everyone.
Care Referrals Administrator (Current Employee) –  Coventry, West Midlands29 October 2018
Work with really understanding, supportive people who will see the good and god in everyone. My last work place was full of bullying.. So nice, to work with good people who care. Langley is a unique charity who put people before profit. We have a yearly staff conference where you get to meet people from different project workers as well as staff from head office.
I have never known an organisation where the directors or the chief executive will know you by name and speak to you and ask how things are and what can we do to make it better. Langley may be a Christian organisation but there a number of people work for Langley from different faiths or no faith.
Pros
Family Culture
Cons
Can be very busy at times
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5.0
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Fun place to work & develop
Administrator (Current Employee) –  Coventry26 October 2018
Pros: I have never worked anywhere like Langley! The central service office in Coventry and the projects have a real family culture and everyone is willing to help.

I love the christian ethos of the company, and no matter what job you do you are treated the same. I have enjoyed attending weekly prayer times and there is also a Chaplain who comes to the office weekly.

Cons: Very busy at times and sometimes limited on resources...

Overall, Langley is great and everyone I have worked with have been supportive!
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5.0
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Great Place to Work
Support Worker (Current Employee) –  Taunton, Somerset26 October 2018
Working with ex-offenders and supporting them to return to society without reoffending, is such a worthwhile job.

I'm proud to think that I am helping this group of people to change their lives.

The training is easily accessible and covers a wide variety of topics.

Great family atmosphere.
Pros
Helping vulnerable people to turn their lives around.
Cons
Busy environment bu satisfying work.
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4.0
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Great place to work
Administrator (Current Employee) –  Coventry, West Midlands13 September 2018
Great place to work with a family atmosphere and plenty of on the job training available to aid individual development. Regular one to ones with your line manager. Up to 30 days annual leave and a fantastic holiday flat is available to rent in Torquay for a nominal price which sleeps up to 7.
Pros
Family working atmosphere and Christ centred organisation, flexible when required, treated as a person and not a number, up to 30 days annual leave, up to 8% pension matching, holiday flat in Torquay
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2.0
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The work is great but the senior management is not
Project worker (Former Employee) –  Coventry, West Midlands17 July 2018
The work of Langley House Trust is so important. It gives a place for those without hope to stay and to grow. This is why so many people stay working for the Trust because they believe in what they are doing.
However the company itself is flawed. Staff are expected to manage increasingly challenging clients with little support or training. This is very dangerous. The salary depends on what part of the country your in can be great or poor.
There is training but it's not job specific and can involve a LOT of travelling.
Personally too much time is taken on silly things like staff conferences and buying badges and not enough on developing staff and projects to meet the changing needs of the business.
There is also a lot of favouritism with incompetent people at higher levels of the company. They are doing their jobs very poorly but appear to be able to stay.
Pros
Great colleagues and satisfaction of working with the clients
Cons
Long hours, unsafe working environments, little support from senior management.
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3.0
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Great job in principle
Project Worker (Former Employee) –  Bradford27 March 2018
Brilliant team of workers. Good mix of experience. Management seriously lacking in decision making and leadership. Wage is diabolical in relation to level of risk from service users (Ex offenders, mental health issues, etc). I think a general overhaul to improve from a 'fire fighting' approach to better use of workers' skills would prevent the high level of staff turnover and boost morale.
Pros
Great workers, variety of clients
Cons
Poor wage, poor leadership, low staff morale
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3.0
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Fun place to work, Supportive staff
Housing Officer (Current Employee) –  Croydon, Greater London23 February 2018
Conduct Interviews, , Write interview feedback reports and make recommendations, Signing up new residents, Health and Safety checks, deal with residents challenging behaviours, deal with rent arrears, write daily reports
Pros
Flexibility
Cons
Insufficient training
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5.0
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Good establishment to work for
Financial Administrator (Former Employee) –  Wing, Rutland10 September 2017
Sadly closed due to lack of funding. A n enthusiastic workforce, working with extremely challenging people (ex offenders with drug and alcohol problems)
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2.0
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Rewarding place to work
Project Coordinator (Former Employee) –  Bury12 June 2017
Very rewarding job seeing residents progress,
No job security as new manager came in and brought her own staff, who he she knew and liked, it's not what you know it and who you know! Bad manager bad attitude!!!
Pros
Free kunch
Cons
Rewarding
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4.0
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Great Place to express yourself
Chef (Current Employee) –  Rochdale, ENG5 February 2015
Langley House trust has provided a great place to work in a valuable part of the caring arena, providing housing and support networks for the homless.
Pros
Dynamic and changable
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5.0
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A good organisation to work in
Night Security Worker (Former Employee) –  Coventry, ENG5 February 2014
Interaction with service users was useful. I gave useful advice to help them move on to crime-free lives.

Combined Security work with office work.

Management was flexible and understanding. Willing to encourage further learning. Allowed me undertake training courses

Co-workers very co-operative and supportive.

Hardest part of the job, is when new residents come into the hostel, that period of settling in, is a little difficult for staff.

Talking to service users, encouraging them to change their lives and move on,
Pros
Training scheme
Cons
Long hours shift.
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3.0
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Typical day!!
Deputy Project Manager (Current Employee) –  Winchester, Hampshire10 January 2013
There is no such thing as a typical day, each day has its challenges and you never know what is just around the corner, that is a great part of the job.
Duties include prodominately assessment interviews for new service users, travelling to prisons completing a varied complex report to ensure best management for a placement, dealing with service users on the front line, rent arrears including evictions, supervision of support workers, liasing with external agencies and build new relationship within the community, completing detailed spreedsheets for information gathering, complaintes and compliments, empowering service users with addiction and low self-esteem complex issues.
I work with a great team of support workers and fit in well within this team and will get down to shop floor duties as well as having the responsibility of dealing with competency and disciplinary issues.
The hardest part of the job would have to be seeing the effects that addictions have on people and families and the difficulties that offenders have with day to day issues that many people take for granted. The most enjoyable part of a stressful, challenging unpredictable job is being able to offer help and support to less fortunate people.
Pros
location, enjoyable job
Cons
long lours, reactive instead of proactive company
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Overall rating

3.5
Based on 16 reviews
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3.4Work/Life Balance
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