LANGLEY HOUSE TRUST Employee Reviews

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The work is great but the senior management is not
Project worker (Former Employee) –  Coventry, West Midlands17 July 2018
The work of Langley House Trust is so important. It gives a place for those without hope to stay and to grow. This is why so many people stay working for the Trust because they believe in what they are doing.
However the company itself is flawed. Staff are expected to manage increasingly challenging clients with little support or training. This is very dangerous. The salary depends on what part of the country your in can be great or poor.
There is training but it's not job specific and can involve a LOT of travelling.
Personally too much time is taken on silly things like staff conferences and buying badges and not enough on developing staff and projects to meet the changing needs of the business.
There is also a lot of favouritism with incompetent people at higher levels of the company. They are doing their jobs very poorly but appear to be able to stay.
Pros
Great colleagues and satisfaction of working with the clients
Cons
Long hours, unsafe working environments, little support from senior management.
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Fun place to work, Supportive staff
Housing Officer (Current Employee) –  Croydon, Greater London23 February 2018
Conduct Interviews, , Write interview feedback reports and make recommendations, Signing up new residents, Health and Safety checks, deal with residents challenging behaviours, deal with rent arrears, write daily reports
Pros
Flexibility
Cons
Insufficient training
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Good establishment to work for
Financial Administrator (Former Employee) –  Wing, Rutland10 September 2017
Sadly closed due to lack of funding. A n enthusiastic workforce, working with extremely challenging people (ex offenders with drug and alcohol problems)
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Rewarding place to work
Project Coordinator (Former Employee) –  Bury12 June 2017
Very rewarding job seeing residents progress,
No job security as new manager came in and brought her own staff, who he she knew and liked, it's not what you know it and who you know! Bad manager bad attitude!!!
Pros
Free kunch
Cons
Rewarding
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Great Place to express yourself
Chef (Current Employee) –  Rochdale, ENG5 February 2015
Langley House trust has provided a great place to work in a valuable part of the caring arena, providing housing and support networks for the homless.
Pros
Dynamic and changable
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A good organisation to work in
Night Security Worker (Former Employee) –  Coventry, ENG5 February 2014
Interaction with service users was useful. I gave useful advice to help them move on to crime-free lives.

Combined Security work with office work.

Management was flexible and understanding. Willing to encourage further learning. Allowed me undertake training courses

Co-workers very co-operative and supportive.

Hardest part of the job, is when new residents come into the hostel, that period of settling in, is a little difficult for staff.

Talking to service users, encouraging them to change their lives and move on,
Pros
Training scheme
Cons
Long hours shift.
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Typical day!!
Deputy Project Manager (Current Employee) –  Winchester, Hampshire10 January 2013
There is no such thing as a typical day, each day has its challenges and you never know what is just around the corner, that is a great part of the job.
Duties include prodominately assessment interviews for new service users, travelling to prisons completing a varied complex report to ensure best management for a placement, dealing with service users on the front line, rent arrears including evictions, supervision of support workers, liasing with external agencies and build new relationship within the community, completing detailed spreedsheets for information gathering, complaintes and compliments, empowering service users with addiction and low self-esteem complex issues.
I work with a great team of support workers and fit in well within this team and will get down to shop floor duties as well as having the responsibility of dealing with competency and disciplinary issues.
The hardest part of the job would have to be seeing the effects that addictions have on people and families and the difficulties that offenders have with day to day issues that many people take for granted. The most enjoyable part of a stressful, challenging unpredictable job is being able to offer help and support to less fortunate people.
Pros
location, enjoyable job
Cons
long lours, reactive instead of proactive company
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Overall rating

3.1
Based on 9 reviews
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33
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Ratings by category

2.9Work/Life Balance
2.6Salary/Benefits
2.4Job Security/Advancement
2.3Management
2.9Culture

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