If you value your sanity read on
Supported Housing Officer ( Centrepoint) (Current Employee) – London – 23 April 2017
I have been working for centrepoint for 1 year and a half. I have never had a good experience with HR or finance and there has always been issues with my pay.
At times being on the front line can feel like you seperate from the company.
The hours are not flexible would not suit those with young children. I was not informed of sleep in shift when i took the position in my contract it states occasional when it is actually once a week.
You can move up within the organisation if you like completing what seems like a 10,000 dissertation to evidence you deserve to, which is very time consuming. Very rarely do you get a timely response from head office. The staff turn over is ridiculously high across the organistion so a lot of the time your working is with locum/agency. The young people are amazing but the organisations policy and procedures are very outdated and they have not caught up with the demands of a work/socal life balance. Alot of the time you are duplicating work. Think of it as working a 2/3 person position by yourself, as your not only a support officer but a finance advisor, a cleaner, a cook, an errand person, admin person,supervisor, key worker, tourist guide, security guard,counsellor, lone worker,health and safey checker and a maintanence person. Its a great place to gain experience in the field then move onto greener pastures.
Progession, rewarding, experience
Long hours, no flexible shift patterns, sleep ins, complaints never seen through, no work/life balance, high turnover of staff, inconsistency in policy and procedures, not enough support and understanding for mental health