Lead Link Worker (Current Employee) – London – 13 March 2018
Could be a very exciting LA to work for with all of the regeneration and opportunities in the borough. Unfortunately due to austerity and a massive reduction in funds, there is far too many restructures which never really achieve what they set out to, hence the reason why there is continual re-organisational designs every year.
New Civic Centre and Town Hall, Very diverse and culturally rich borough
lack of leadership at the highest level, not a very stable place to work, a lack of accountability throughout the council.
Teaching Assistant (Current Employee) – Brixton, Greater London – 10 June 2017
Classroom based - I work in year 6, teaching groups of children in preparation for SATS in English, Maths and grammar. A good knowledge of phonics is essential to help develop reading skills. Playground duty is also part of the job so be prepared to participate in supervision of playground activities. The job is extremely rewarding - seeing the progression of the children and knowing that you've played a part in their development.
Apprentice surveyor (Former Employee) – London, UK – 1 June 2017
Signed up for an apprenticeship with the council. For 1 whole year I didn't receive any training towards my course. They made me sit at my desk while they tried to figure out what they wanted to teach us, this went on for 8 months. the college had to get in touch with our managers to get them to teach us something. everyone had no time for any of the apprentices.
Neighbourhood Surveyor (Former Employee) – Kennington, Greater London – 28 November 2016
Typical day will include:
• Conducted pre & post inspections of void and occupied properties • Specified and raised necessary work orders in accordance with the Schedule of Rates (SORs) • Liaised with leaseholders / landlords seeking alteration approval works • Maintained, scheduled and analysed Planned & Cyclical works
Hardest part of the day: Reviewing inflating variations from partnering contractor.
Enjoyable part of the day: Resolving technical issues.
I attend to customer issues when they come into the office, I respond to customer e-mails, post mails, telephone e.t.c. I was in the best position to explain billings, product usage and answer all other questions which the customer would want answers to. my job really, is to keep the customers satisfied on a daily basis. I feedback the management on how to improve customer needs. in order to further improve my skills and potentials, I ask questions on things i know nothing or little about. I interact well with my colleagues and customers thereby creating a good atmosphere for the good and smooth running of the office.
Customer Service - Manager (Former Employee) – Canary Wharf – 4 July 2016
everyone is lovely and bubbly there. they have all learned to work as part of a team. A typical day at work would consist of helping out tenants that have issues in their properties. you sometimes have to work with your colleagues in order to get certain situations resolved as they might specialise in it. the management is wonderful. always on top of things and fair. hardest art of the job is knowing you tried your best to help a tenant out and it still wasnt resolved properly.