KwikFit
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KwikFit Employee Reviews

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United Kingdom390 reviews
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2.0
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Operations managers and centre managers cover up
The management structure is very tight and clicky. If you’re not in that group kiss good bye to any hopes you have or had. Basically long hours poor pay and poor management. They reward upper management only - ignoring the actual hard workers on the workshop floor.

I was asked daily to purposely fail vehicles on mot. Caught the manager outside several times spraying WD40 on shock absorbers once caught him cutting a tyre. AVOID at all cost. I only worked here due to NEEDING a job
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5.0
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I liked this job very much I enjoy working with cars and the hours were ok I got every other weekend of which gave me time to spend with my family they also do a great job
Pros
I get to do my hobby working with cars
Cons
The money wasnt the best
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2.0
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Kwik fit say anything to get you in then tell lies to you and force you to do it or risk lising your job
The company is not interested in you ur just a number you are forced into work under bad health and saftey condision if you complain no one is interested just told to get on with it
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3.0
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Busy stressful
They don’t care about u u are just a number to them manager steels out of charity boxes and people there disrespect u they expaect u to hit targets when there is no customers and try and miss sell tyre care and geo care
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1.0
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long hours , unappeciated , dont care about staff at all, getting worse every day
this company only cares about figures / targets no matter what !!!!!
at this very strange time when other companies are shut down and protecting their staff against this coronavirus , we have to still work as normal , management have no concern about our wellbeing what so ever , we are in a very venerable job , we don't have any sanitiser ,still expected to drive customers cars that could be infected , and to add to insult all management are working from home or self isolating with full pay !!!!

it just proves that the centre workers are just a number that they don't care about.

I think there will be many staff leaving this company in the near future as reality hits home
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5.0
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Good company
Worked for an excellent manger. Fair, firm and understanding. Company in general was great to work for, had time to mix work with family. Best company I have worked for.
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3.0
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Okay
It’s is an okay place to work as the are a good bunch of lads working there but management there is not very good and do not think about staff members
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5.0
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Kwik fit
Awsome place. Got me tgrough my apprenticeship and met new friends through the years. Great company great staff great service. Shame i had too leave due to health but highly recommend.
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3.0
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Fast paced working conditions, no time for lunch
Day starts with a conference call with the operations manager to review what areas we performed poorly on the day before. Normal day consists of booking customers into the diary and soliciting work to their vehicles. there is no set time for lunch, so you can be so busy some days that you cannot stop for lunch and some day you cannot eat. The centre consists of a Manager and Assistant manager. There will be some days where the Assistant manager is day off and you will be required to run the centre without help from anyone else which can be very stressfull, in my opinion there should always be 2 Managers in at any given time. 28 Days holiday per year however you cannot take more than 2 weeks at a time consecutively without approval from the Divisional Director (which never happens) open 7 days per week which can have an effect on morale when you are always away from your Family/Friends
Pros
Be your own boss
Cons
Manager has to cover supervisor, no cover. No set lunch hour, some days you dont have time to eat at all.
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3.0
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Like banging your head against a wall
No matter what qualifications you have it means nothing, your treated like nothing but a number, expected to have a "quick look" at everything but expect full diagnoses at the same time, get questioned when you do your job correctly because you never cut a corner like they wanted complete joke of a company
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4.0
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Friendly, Sometimes Stressful
My time at KwikiFit as an Apprentice was in a word; enjoyable. The manager was incredibly friendly and fair, but not afraid to be firm when necessary. The work its self can be challenging, but if you enjoy a good problem to solve then you will definitely enjoy it. A lot of routine in the interest of health and safety, company standards etc, but it rarely gets in the way of the job. I highly recommend working at KwikFit, whether as an apprentice or otherwise.
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2.0
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Highly Dependant on Area Manager
I regularly worked 12 hours a day, just to be criticised and told that whatever i was doing wasn't good enough. The goals for centre management is constantly changed, not consistent at all. Get a good area manager and the job can be quite enjoyable, if not its a miserable stressful and time consuming experience.
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1.0
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Life draining and demotivating job
Over the years I have been employed, I have seen the standards drop due to desperation. Kwikfit will now just take on anyone to fill an employee gap regardless of skills which can be very frustrating as you then have extra workload to deal with instead of it easing off the pressure.

Typical day at work involves lying through your teeth to customers and overselling products. Having worked at different centres, I can safely say all managers are power freaks and will bully you into doing what they want so they can hit targets and look good for the operations manager who actually encourages this behaviour. I have seen so many good staff leave over the years because of this.


Managers go home when they please as they have control over employee clock times and just adjust their own clock times to make it look like they have worked a full day which is ridiculous and leaves the rest of the staff picking up the slack.


Your holidays will rarely go to plan even if you book in advance due to people calling in sick and therefore you are needed to cover staff shortage. If you dont help out in this regard then you will forever be in the naughty corner and your life will be made and absolute misery.


In a nutshell, Kwikfit is no longer a long term career type of job. If you have fallen on hard times or in-between jobs then this will help bridge the gap but other than that I wouldnt go near it.
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2.0
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Would not work
You are basically a number and not cared for and be replaced with a coin drop and for lunch you will be asked to work though your brakes with no pay or benefits
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1.0
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Terrible company
There are a lot of false promises in this company, its okay for one staff member to have certain days off every week but another it's an issue. Holidays are non existant. They do not compensate for if you need time off, unless someone has died you won't get personal leave. There is always such a rush there is no time to slow down and train staff properly. The company treats its employees like slaves.
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3.0
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The most enjoyable part of the job
The best part of the job is all the people you meet working there you can have a laugh with them and have jokes with them and if you starts as an apprentice most of the assessors are the best they always have your back just like the team you work with in your centre
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4.0
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Demanding and can be stressful
Kwik-Fit is a great company to work for and I've been with them since 1990 on and off. The Auditor role is hard work and you have to be able to adapt to many different situations from dealing with customers, staff and Police. The role is not just Audit on policy and procedures, but also on stock and ensuring the compliance of ISO 9001-2008. The hours are long and you as an individual must be prepared to cover other Auditor areas often.
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2.0
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good
I assisted in changing tyres and helping the mechanics with anything they recquired and answering phone calls and responding to customers on proces etc
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3.0
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Rule for one and not the other
If there is a service tech at your department and you train to become one you will not get the same wages!!!

False promise


If you get a decent manager then you’ve struck gold! (Or have a long tongue)


The training is good. As soon as you have it. Move to a main dealer. I did and now I’m so much better off!
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1.0
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Poor management
The mangers are really rude they make you stay longer and don’t pay you. They say if you don’t come in on your day off then they will sack you on the day. They ask me to work 11h shift with only 30 min break and If I got funny about it they would sack me. Worse management ever
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3.0
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bullying at work
constantly bullied once you put greivence in you are basically out the door, snr management dont believe you even when you have proof and statements from fellow workers
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