KUONI
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KUONI Careers and Employment

About us
Der Touristik UK’s premium travel brand Kuoni, has a very simple story behind its success, with a growing network of boutique travel stores and over 200 awards recognising the brands ambition to deliver the very best to its customers. It’s because our outstanding team go the extra mile to create unique holidays.

Our staff are our biggest asset.


Companies
 – more... will often say that their people are their biggest asset, but we mean it. Our teams go to great lengths to creatively craft each holiday experience for our customers and, in order to put the customer at the heart of what we do, we do all we can to ensure our people feel equally special. This is why Kuoni is one of the “Sunday Times 100 Best Companies to work for”. We are particularly proud of this award as it was our employees who voted for us.

Happy people make happy customers.


With all this customer focus comes a lot of hard work and dedication. Whether you are a Personal Travel Expert, Product Manager or Managing Director, everyone has their role to play in continuing to drive customer experience. Saying this, it’s not all hard work. We believe happy people make happy customers – we have fun and lots of it! Whether its overseas educationals, summer parties, Harlem shakes, award ceremonies, or creating the Kuoni logo out of people in exotic locations, frequently there is a real reason to smile around here!


What we're looking for...


Kuoni have ambitious plans for the future, so we need creative and adaptable people who understand real service, love travel and want to have fun along away. If what we are looking for sounds like something that would channel your passion and make your toes tingle then check out our vacancies.
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See Why Join Us

What is it like to work at KUONI?

3.7
Work/Life Balance
3.5
Salary/Benefits
3.5
Job Security/Advancement
3.7
Management
3.9
Culture

What are people saying about the leadership at KUONI?

79%
of employees approve of V.ロペス’s performance as CEO
CEO Approval is based on 57 ratings
3.0
So much potential
Written by travel advisor (Former Employee) from London, Greater London on 10 July 2020
The wages (particularly in London) are not in line with other companies.and commission is only paid if a minimum target is hit eg you could do £120,000 revenue but if your target is £130,000 you get zero! Overtime becomes "the norm" so isn't appreciated and no over time is given back in hours or paid.
A lot of friendly staff in all the stores and head
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Pros
Educational fam trips, holidays to be won, supplier events, nice product to sell, friendly atmosphere, nice head office
Cons
low pay, long hours, poor commission, out of touch management, unrealistic expectations
See KUONI reviews about management

What did candidates say about the interview at KUONI?

Interview experience
Based on 27 interviews
Favourable
Interview difficulty
Based on 27 interviews
Difficult
Interview process length
Based on 26 interviews
About a week
See KUONI interviews