I learnt how to properly undertake patient observation including pulse, temperature, respiration and blood pressure checking and record reading clearly and accurately. I am also responsible for assisting patients with their mobility or rehabilitation while maintaining their privacy and dignity at all times. During this time patients are very pleased with what we doing for them.
Medical Secretary (Former Employee) – Kingston upon Thames, ENG – 25 March 2015
It was a very extremely busy position of Medical Secretary within the Gynaecology Department. Myself and my colleagues got along very well.
New Management came in and decided to change everything around which has caused a lot of dissatisfaction within the Department including with the Consultants, some of whom have been left without a Secretary for 3 months and longer.
Dealing with Patients was the most rewarding and heartbreaking part of the job as I worked with suspected ovarian, endometrial and cervical cancer patients. They were the most lovely and, at times, difficult people to work with and confidentiality and professionalism was used to speak with them, without giving anything away.
It was my choice to move away from Kingston Hospital as after it became a Foundation Trust, the care of the Patients seems to be secondary to making money and I could not work in that kind of environment. I was very sorry to leave my Consultant and he was very sorry to lose me.
Administrative Assistant/ Admissions Officer (Band (Current Employee) – london – 11 March 2015
typical day at work would be having to book patients into a required clinic as well as constantly communicate with patients and acknowledging their illness. i have learnt to communicate more and this has achieved my confidence at a greater level, and has placed a greater impact within my personal and work environment. working with co-workers has been a experience as i have been working with multiple people with a different approach, which also helped with team based work that gave a me the experience to view other peoples views. the hardest part of the job i would say is multitasking which involved a lot of under pressure work and the ability to prioritize the work load, but this helped me work at my best and give me a greater opportunity to achieve better and learn the ways of multitasking. i enjoyed learning new things with in the trust, this gave me the chance to achieve better and rate myself a step higher than to what i am now. communicating with patients upon a constant basis was what i loved the most as had the chance to introduce myself and get to know the patients and help them in need when required.