Thank you for your kind comments.
I am glad you enjoy working at Downham Grange.
Thank you for your positive review. We are fortunate to have a great manager at our home in Great Yarmouth and she is supported by a tremendous team.
Thank you for your positive remarks about our hard-working staff.
We are always keen to listen to feedback and our head office management team has very regular dialogue with the managers of all our homes, giving them the opportunity to raise any issues or concerns.
We are sorry you had an unhappy experience working at Sharston House and wish you good luck in your future career.
We would always advise staff to take up any issues or concerns straightaway, in the first instance with the home manager.
The fact Sharston House is well led with a fantastic team is reflected in their recent glowing CQC report.
It is difficult to respond to your comments.
Both of Kingsley's care homes in the Yarmouth area, one elderly care and one LD, have good CQC ratings, strong leaders and a tremendous reputation in the local community.