I have a lot of fun within the team that I work. We all get on very well, although I may not see them very often as they teach and I am office based, I know that I have their support should I need it. My typical day involves, checking my emails, sorting application forms, booking in staff for training, dealing with telephone queries. I have been attending a management course within the Trust, as my manager felt that this would a useful qualification to have. I am very supported by my manager and my team. The hardest part of my job is dealing with the constant stream of phone calls from prospective candidates. These phone calls can often be very difficult and sometimes slightly abusive. Luckily for me the support I have from my manager allows me to off-load to him and learn not to take any of it personally. The most enjoyable part of my job is when we are actually running these courses. It gives me a chance to meet the candidates that I have only spoken to by email and also I get to meet new faculty and catch up with previous faculty. It's very interesting meeting the candidates and new faculty, you get a chance to learn little bit about them and often they take the time to learn about me.