KidZania London

KidZania London Employee Review

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Fun place to work, however the management are very appalling
Establishments Zupervisor/Actor (Former Employee) –  London, Greater London10 January 2017
Fun place to work, however the management are very appalling. Unable to fulfil contracted hours and keep extending probationary period. Some co-workers were great, however majority of them were very immature. The company tend to hire many school leavers and uni students who don't have an understanding how to behave in a working environment. The hardest part of the job was the break system. You'd get two split breaks, one break which is for 40 minutes and the other break which is for 20 minutes. At the end of your shift you're expected to get your timesheet signed by management (hours that you've worked on the day). So you'd sometimes be waiting around for 15 to 20 minutes to just get your timesheet signed (including a debriefing meeting). The most enjoyable part of the job was interacting with the visitors and seeing their faces light up with smiles and amazement.
Pros
Discover London discount card
Cons
Break system
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Really good company ethos but poorly excuted
Activity Instructor (Former Employee) –  West London, Greater London1 December 2019
The company’s mission is amazing in terms of what they want to deliver to the guests, however this was poorly excuted due to lack of staff/training and very business minded of overcrowding with customers.
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Bad place to work
Supervisor (Former Employee) –  Westfield23 October 2019
Management are terrible. its like working in a cage. not exciting, draining. management treat you like kids. gets boring easily.
breaks are terribly planned.
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Overall rating

3.7
Based on 136 reviews
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Ratings by category

3.6Work/Life Balance
3.3Salary/Benefits
3.4Job Security/Advancement
3.4Management
3.8Culture

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