Food & Beverage Team Member (Full Time) (Former Employee) – Manchester – 8 May 2018
A typical day working in Jurys Inn can be anything from relaxed to very fast paced. I learned how to prioritize my work load and work well in a busy environment within a team. Management must be improved as there is a lack of communication currently which resulted in a a widespread feeling of frustration within my team. The culture used to be wonderful and friendly, however a recent high turnover of staff has effected this. The hardest part of this job was working around a the refurbishment that was carried out last year and dealing with changes in management and staff. The most enjoyable part of this job was learning new skills and being trusted to use my own initiative with regards to improving a guest's experience. The atmosphere is professional but casual, which allows you to really develop customer service skills.
Staff Member (Former Employee) – Derby, Derbyshire – 10 April 2018
I worked for this company for a long period of time.
The only benefits to working in this place is the people you work with, if you get along with these people.
The company are more interested in their profit margins, then those people that are doing the work.
They are happy enough to "throw people under the bus"
The wage for most senior roles are well below the average and are excepted to deal with 100 things at once. There are no thanks given to barely any member of staff. Even when your work an 12-16 hours shift covering sickness.
Amazing cover ups done when head office arrive. Be excepted to do 3 days worth of deep cleaning, and one thing wrong, except a telling off.
Cluster Groups Admin Coordinator (Former Employee) – Uk – 9 February 2018
Brilliant team. Company ethos seemed to change as they took over new sites. Felt like staff where then just a number. More progression front of house and very small movement in sales/groups/events etc.
Chef De Partie (Current Employee) – Gateshead – 6 February 2018
Tough, fast paced working kitchen, mainly thriving to stick to sop's (standard operating procedures). company spec throughout the hotels. menu changes every 6 months (winter and summer menu). Typical day at work maintain date labels according to food hygiene regulations. prep for service (6pm). cleaning chores, good time management. Hardest part of the job - Having to work harder because of being understaffed. Most enjoyable part of the job is you work with a good bunch of people who are friendly and outgoing/really nice view overlooking Newcastle quayside marina and the tyne river. Good company benefits £20 stay at any other jurys throughout Europe/ England. with dinner b&b included.
fair salary/company benefits
long hours / shift work / hardly have time for a break.
Waitress (Current Employee) – Oxford – 30 November 2017
Day to day work is average but there is a lot of unfriendly staff. Comments get made about staff members by management. Very poor at giving the right days off when asked so a lot of hassle with rotors. Most enjoyable part of the job is probably staff that you work with. Management are very uptight don't let you and staff have a good time whilst working. Always have to be 100% professional.
Receptionist (Former Employee) – Liverpool, Merseyside – 13 November 2017
Not a place I would recommend to anyone, the management are useless. The hotel is understaffed most days, but staff are pushed beyond expectations to perform. Often leaving staff with zero breaks even though they deduct it from wages. Poor atmosphere, rude management with no people skills, low staff morale. Often expected to do more than your job requires with very little reward or gratitude. Working anything up to 10 days without a day off due to poor rota management and lack of staff. Trust me this is not a good company to work for.
Literally the wage is the only pro
Working 8-10 days straight, no breaks, short staffed, poor management
Front Office Manager (Former Employee) – Derby – 12 November 2017
Jurys can be a good company to work for, they have access to award winning training and online e-learning.
However management structures and styles vary considerably from hotel to hotel.
Although this is a small chain in comparison to the big players such as IHG, the company has some excellent values. With it's recent revamp and marketing release it seems to have lost its way a little.
Salary for many of the positions here are well below industry averages, supervisors are often paid the same if not more than assistant managers.
Head of departments are pressured to over see their own departments and reach a high number of targets whilst spending 60% of their shift time in other areas of the business.
Reservations Agent (Former Employee) – Birmingham, West Midlands – 3 November 2017
The atmosphere in the office is horrible. They will sometimes make you work like 48 hours in a week, but how they structure it is so it is legally 40 hours/ 8 days in a row. They do not train you properly. now really allowed to talk and laugh. Was there for 8 months and God knows why, only because it is weekly paid. Do not go here, as this job actually gave me depression. The managers are awful.
Administration Agent (Former Employee) – Birmingham – 18 October 2017
For the very best in comfort, style and first-rate facilities, Jurys Inn is the perfect choice. Located in the most vibrant towns and cities across the UK, Ireland and the Czech Republic, our hotels are each hand-picked for their prime position close to the country's top attractions, amenities and transport hubs.
Whether you're visiting friends, celebrating a birthday or taking a business trip, our unique hotels are near the best cultural sites, shopping districts and business centres in the UK, Ireland and the Czech Republic. So no matter how long you're staying, your trip away will be unbeatable.
Hotel Security (Former Employee) – Birmingham, West Midlands – 2 August 2017
i worked in Birmingham for few months as security great place to work great people,,once you new your job you was left to get on with it,,,if u needed help or advice was only a radio call away,,,everyone was really friendly my only problem was travel 4 hours round trip for work.....but as a job great place to work all staff very friendly loved it
free meals.uniform left to get on with your job..staff very friendly..
House keeper (Current Employee) – Aberdeen, UK – 28 May 2017
I appreciate the wonderful atmosphere of work and the good organization of the work done. In this company I learned how to quickly, efficiently and in accordance with regulations provide services at the highest level.
Friendly atmosphere, high standard, good management
Accounts Assistant (Former Employee) – Manchester, Greater Manchester – 27 April 2017
Good experienced gained over all. I was taught a few new computer programs. Well run hotel. We were all expected to be dressed of high standard. Although I was only holding a temp position I was included in all day to day meetings as well as any Inhouse Training.
Reservations Agent (Former Employee) – Birmingham, West Midlands – 24 April 2017
The workload within the organisation could reach a high level, although when working with the team improved the experience and provided myself with the motivation to looking forward to working at Jurys Inn.
Food and beverage server (Former Employee) – Gateshead, Tyne and Wear – 19 April 2017
I worked at the jury's inn and I was full time, they didn't let me have my dinner break. The staff didn't treat me with respect and overall it was a horrible place to work. I would recommend not to work there