JoJo Maman Bébé Employee Reviews for Customer Service Representative

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5.0
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Love my job!
Customer Service Advisor (Current Employee) –  Taunton, Somerset19 July 2019
JoJo Maman Bebe, what a wonderful company to have the pleasure of working for. They continue to accommodate hours to work around me and my family schedule which is fantastic for everyone who relays on me at home. I worked in the Marlow store which was so much fun! The staff are just wonderful, super friendly, caring and now all my dearest friends. It broke my heart to leave this great team, I cried a lot and my work family was there to see me through it all. I love my job so I had to relocate to another store, I wouldn’t be happy if I didn’t. My boss worked hard to make this happen and now I’m a super proud member of the Taunton team, and what a team! Truly a home from home these ladies are amazing, they’ve made me feel welcome, loved and part of the team. I’d be lost without them. JoJo Maman Bebe isn’t perfect buts it’s a family and us stores stick together to keep this family strong. Why wouldn’t you want to be a part of that? Great pay, great discounts and wonderful people. I miss the Marlow ladies, they truly make JoJo a home, not only to it’s staff but our customers and to be honest I don’t think I’ve been in a store that doesn’t
Pros
Discounts, friendly staff, accommodating
Cons
We have to be the cleaners
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1.0
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Avoid at all costs
Customer Service Advisor (Former Employee) –  Newport, Newport26 February 2019
Avoid this place like the plague!!! Management very unprofessional, work/life balance poor. They promise you the world and give you an atlas. Joke of a company
Pros
No pros whatever
Cons
Everything
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5.0
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Enjoyable work space
Customer Service Advisor (Current Employee) –  Taunton, Somerset26 February 2019
The company is fair within all aspects of the job. The hours are reasonable and the workplace is a fun and bubbly place to be. All of my colleagues are easy to get along with and make coming to work a thing to look forward to.
Pros
Excellent rate of pay
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1.0
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Not what it advertises to be
Customer Service Advisor (Current Employee) –  Reading19 February 2018
Dreadful company to work for no care towards staff no training as promised.. Management put themselves first. Any complaint you make is egnored by HR and area manager. Suppose to be a non arachicial company which is all lies. managers at times patronising
To sum it up shops been open 1 year 4 months and has lost 8 sales advisers and currently on their 3rd manager
Pros
Discount
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4.0
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JoJo Maman Bebe
Customer Service Advisor (Current Employee) –  Newport, Newport29 August 2017
Great company to work for, small and close knit company. High staff retention and great employee perks. Can be a very busy high demand environment and the work is very varied, but the staff and colleagues are great.
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5.0
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productive and fun
Customer Service Advisor (Former Employee) –  London, Greater London23 January 2017
Working at Jojo Maman Bebe was a good experience as the environment work setting was busy and fluid. Non hierarchical structure, great training and learning experience.
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Overall rating

3.7
Based on 54 reviews
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Ratings by category

3.7Work/Life Balance
3.3Salary/Benefits
3.4Job Security/Advancement
3.2Management
3.5Culture

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