Customer Service Representative (Current Employee) – Dissbury Manchester – 7 March 2018
Speaking with a varied amount of customers and exceeding at dealing with different issues to get the best resolutions for the company and customers. Learning about new systems which can change to meet business needs and to proactively meet KPI's to attain the necessary requirements of the job role. Working with a management based core who are approachable and helpful. A balanced work lifestyle in an office setting that is relaxed and enjoyable. Hardest part of job includes getting the best resolution for the customer in instances which can bring about pressure to meet customer expectations. Getting the results that mean the customer is happy and the job has been successfully done to the highest standards.
Customer Service Advisor (Current Employee) – Bagshot, Surrey – 12 January 2018
Very busy very full on Exciting meeting different people - customers Fun building rapour with customers Great benefits work hard play hard many shifts to choose from plenty of overtime rewards for working Sundays Taking the rough with the smooth always going to have difficult cutsomers Rewarding when compliments fed back to management Top management very supportive Lots variety - if you are willing to learn new skills I work on Customer Service on the Welcome desk On the tills Supervise staff Supervise the Self Check out tills Serve on podi - tobacco cigarettes and lottery tickets
Customer Service Assistant (Current Employee) – Chelsea – 15 November 2017
Brilliant place to work with work and personal life balance. Many perks and events plus there is a bonus for all partners. Chances to develop and rotate and different areas. There is also career progression
good money if you don't mind completetly selling out
Customer service assistant (Former Employee) – Oundle – 3 October 2017
you get an annual bonus every year which used to be nice but since the company is in so much debt the bonus has been dramatically decreasing to the point where now its better to work for another supermarket without a bonus but with a higher hourly rate. I had nothing but bad experiences there with the management and while i was there 2 managers where hospitalized for stress related illnesses. this store caters to those who want to feel like they are royalty and the staff are slaves when they buy their carrots. ts easy work but everyone there is miserable. in summary, you better have a thick skin
being treated like you're literally a slave by customers and managers
Customer Service Assistant (Former Employee) – Liverpool – 20 September 2017
Typical day on customer support-dealing with customer queries, gift wrapping. Management was friendly and helpful. Enjoyed most of the job however however sometimes it was very quiet in the section that I worked in.
Customer Service Assistant (Former Employee) – Sheffield, South Yorkshire – 6 July 2017
Staff are nice, hours are decent, very accommodating, good job really, enjoyable work. That's only 86 characters but honestly I just want to apply for a job and cba with providing you with more information.
Customer Service Advisor (Contact Centre) (Former Employee) – Didsbury, Greater Manchester – 17 June 2017
Treated like children, power mad management, suggestions and ideas never listened to, management cliques, monitered for everything. Only way to progress was to become like them and be forcefully flowery with the uppers, therefore could not progress even though I had been mentoring new Partners and hitting KPI's consistently. Only good thing was the cafeteria or the Partners Dining Room they called it was subsidised and the other Customer Service Partners were really nice and down to earth.
Customer Service Assistant (Current Employee) – Rushden, Northamptonshire – 5 June 2017
Always felt looked after and as you are part of the company (partner) they always tried to cater for your needs. Great bonus, however that has struggled over the years, and decent hourly wage. Not the greatest amount of opportunity to move up through the businesss