My first week at JLL consisted of an in depth, well structured training programme that not only gave me an insight to JLL but into my day to day activities. I feel there is great potential at JLL & tonnes of career progression. I feel well supported by my peers & management! I would 100% recommend JLL to others.
Career progression, good working hours, holiday entitlement, friendly colleagues.
Team Leader (Current Employee) – Norwich – 8 March 2018
I joined JLL and was informed there would be a regimented training program. Upon starting, I quickly realised there was no training. Management pile on pressure and demands but do not give you the information you need to complete your job. The turnover since I have been here is incredible, I've never seen so many people change jobs or leave in such a short period of time. If I had to give any advice, it would be apply elsewhere. There is only stress and no reward.
The day ends at 5
No training, no support, awful managment structure
The management team were always polite and pleasant and this was reflected in the workforce. Everybody came to work with a happy disposition and it was reflected in their work. The most enjoyable part of the job was the camaraderie within each shift. JLL were a marvelous company to work for.
Facilities Manager (Current Employee) – London & South East – 15 January 2018
After a year I am looking for a new company. There is very little support for new staff with too many processes for the same function. JLL are very poor at paying suppliers with the late payment fees being passed on to the tenants. Line management is not clear with too many “Directors” telling you what to do without the how to do. There is a culture to blame others and pass the buck.
Little to no progression, lots of office politics, and I've even been bullied by the managers due to my (mild) autism. For a company that prides itself on equality and diversity of its people it is insulting!
The holiday package is a redeeming factor, but don't make up for the long hours, minimal pay with little progression potential, and the management/treatment of its own employees. Some people are also paid more or less than others in the same role which puts it further away from the equality is claims.
For a first job its OK but nothing special, for anyone else I'd definitely give jll a miss.
Holiday package is good, friendly employees.
Long hours, bad management, limited progression, little communication between teams. Few opportunities for overtime/extra pay
Good opportunities to progress in some departments. Other areas I feel are mismanaged and lack of resources allocated to certain portfolio's doesn't allow the business to provide the level of service that customers should expect.
People are expected to work hard however it feels as though certain tasks need to be completed at all costs regardless of how many additional hours this may require with no regard for work life balance.
Accounts (Former Employee) – London, Greater London – 6 September 2017
This company likes to move you about without your convent or knowing the management is always changing and I felt as thought I never really knew what was going on however they do pay well so some people may be able to put up with it
JLL is a huge and a diverse firm with a lot of more potential.
Management Team Member (Current Employee) – UK – 19 August 2017
I've been working for JLL for a few years now, and I feel it's only fair to write both the cons and pros without biases. First, the firm is huge and always looking for good talent, and many employees here blend in without a problem, but unfortunately, there’s a feeling amongst peers that express a different version of the portrayed picture.
In my experience, the culture of the firm is simple “delegate”. It may sound questionable, but it’s fact, management doesn’t seem to “question” or know how to say “no.” to demands from above no matter how extreme they may be, they will simply delegate, and I don’t mean your normal delegation with instructions which may include resources, But I mean forwarding the email to the next rank below to action.
Next; No transferable training, but you get a lot of online training which offers no rewards what-so-ever, you don’t feel actual progression other than the stress coursed by the unnecessary interruption to your real work.
I believe in most cases, the individuals who do the actual work end up with nothing much, and the leading others take all the glory, pay rises and bonuses. but also think, this happens due to lack of transparency in terms of Good HR and also Lack of dedicated “Training Managers”, I mean as a department since this enables discovery of the talent within, not forgetting hindrance from management that controls talented employees.
Diversity, Good employee benefits, Good profile as firm, Job security
Luck of transferable training for all, Poor management, Poor HR, Poor recognition for talent within.
Service Charge Team Leader (Promotion) (Former Employee) – West end. London – 17 August 2017
I worked at JLL for 14 1/2 years and had many rolls in my time with them. I worked within the Property Accounts department all this time and had very supportive and empathetic managers who allowed flexibility within my roles for me to be able to raise my son while continuing to earn a fair wage. I worked from home for the last 5yrs and this was a life saver as I was raising my son alone at this time.
Allowing me to work form home
My work became very monotonous and unable to progress
Administrative Asst (Former Employee) – Amoy street – 15 August 2017
Manageable daily job and get to meet different tenant, walk in visitors, supplier and contractor. Liaise with building conceige on daily job documentation of rental, carpark, monthly mainteance fees, mover and others feedback. Receive petty cash for carpark for non season parking and laundry machine cash collection and do banking and submission to office. Prepare weekly cheque and cash collection report and documention in filing system. Work place very small but with friendly working colleagues. I have gain something which I have never deal with certain part of the job scope and I enjoy working there.
Lettings Administrator (Former Employee) – London, England – 31 May 2017
I felt the company valued you as an individual, including your opinion. The pay was good and coincided with the effort you put in. The compliance and UK law was difficult so dedication to learning was key.
Secretary (Former Employee) – London – 14 March 2017
I worked for 6 years at Churston Heard (Now JLL). I worked in the print room producing reports, brochures, leaflets and details of the shops we had on our books. I then decided I wished to be moved to another department to use my secretarial skills more and worked for two surveyors and a Director, typing, filing data inputting and dealing with enquiries from the general public.