J D Wetherspoon PLC Employee Reviews for Shift Leader

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Make your own
Shift Leader (Former Employee) –  Cleveland, North Yorkshire28 November 2017
Difficult to really write something.
Guess what i am getting at is, you really have to give it a go before writing down if it is good or bad.

Im my case - bad.

Long hours
Exploited (good will taken advantage of)
Abusive boss
Rate of pay a lot less than shift manager - yet the responsibilites are EXACTLY the same.

Good bits
Discounted food
Occasiinal rewards for hitting targets
Charity fundraising
Some regulars only came in because "of you" which was kind of nice i guess.
Decent pension scheme
Progression oportunities always available
Pros
Listed in description
Cons
Listed in description
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Beware!
Shift Leader (Former Employee) –  Leeds, West Yorkshire28 November 2017
Beware! You will be turfed out if you have any other commitments other than this job.

As expected the hours are unsociable and will likely change week to week.

You are expendable to management and pubs van be very cliquey.

The only plus is that should your pub be hitting its targets you end up getting pretty much a free weeks wage as a bonus.
Pros
Potential big bonuses
Cons
Unsociable hours, Managerment don't care
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Long hours, fast busy pace environment
shift leader (Former Employee) –  Newbury, Berkshire5 November 2017
8hr+ shift weekends longer hours, busy, learned a lot through the 7 years. never felt like a typical job. management team was brill! always having a laugh
Pros
free lunches, rota was fair throughout the whole team.
Cons
long unsociable hours for low pay
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fun to work for at times
Shift Leader (Current Employee) –  Crockerton, UK24 October 2017
i worked in a very busy city center pub, there was always a buzz in the pub with everyone the people that i worked with were friendly.
management was very good to me , but only beacuse i worked my hardest. you give what you get really. if you worked the extra hour here and there you would be more likely to get that last minute day off you needed.
Pros
50% of lunch on shift
Cons
late closes and long hours
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Great place to work
Shift Leader The Saracens Head Inn (Former Employee) –  Daventry, Northamptonshire5 October 2017
Brilliant management and a close team all together. Management are very willing to work with personal availability. The job is hard, but very rewarding. Being part of the hospitality trade there will be some late nights, but the team makes it all better. A beautiful place to work! Highly recommend.
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Good food,busy restaurant
Shift Leader (Former Employee) –  Milton Keynes2 October 2017
I was the breakfast chef so aswell as cooking I had to do prep for the days service and accept the food deliveries in.It could get mad busy at times but working in a team always made it ok.I got on fine the all the management and only left as a job nearer home came up.
Pros
Free lunch, free hot drinks, free parking.
Cons
Not Feeling as part of the team as I worked set day shifts.
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Good company to work for.
Shift Leader (Former Employee) –  Nailsea1 October 2017
Good company to work for. Always happy to help their staff when problems occur. Good advancement opportunities and benefits. Once progression to Shift Leader is reached there are extra benefits like free meals and paid breaks.
Pros
Free meals
Cons
Long hours and hard work
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Hard wok but rewarding
Bar Shift Leader (Current Employee) –  London29 August 2017
Like any bar job you are required to work long unsociable hours however everyone you work with is in the same boat, so your social life revolves around them, this helps maintain a work life balance, obviously JDW keep standards high and prices low, this basically means you work hard and don't stop working, but everyone knows this when they sign up.
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Fast paced
Shift Leader (Former Employee) –  Bathgate22 August 2017
Typically the day would be a manic rush weather behind the bar or in the kitchen. Staff are expected to serve customers within 2 min, no matter how large the order, and to have 'acknowledged' any patron who approaches the bar within 30 seconds. Food is expected to leave the kitchen in under 7 minutes, again, no matter how large the order or weather or not there was 5 well done steaks on said order. The management is mostly fair and friendly as most of the manager in wetherspoons have climbed the ladder within the company and understand the staff. though there is the exception to this. The hardest part of the job would have to be, remaining calm when these pubs is extremely busy as it is most days, especially weekends. the most possitive part of the job is working with great people and getting to know the customers who are friendly. What i learned most is that i can be a leader.
Pros
discounted food
Cons
shift patterns
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good but life goes out the window
Shift Leader (Former Employee) –  various17 August 2017
great company to work for when it comes to the people you are working with, but say goodbye to your home/social life, stupidly long hours and during busy seasons it is extremely late nights. if working here be prepared to be tired all the time.
Pros
discounts on and off shift
Cons
awful work/life balance
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unsociable hours
Shift Leader (Former Employee) –  Farnborough, UK26 July 2017
this job could be stressful at weekend dealing with intoxicated people and the pay was not worth the unsociable hours. kitchen work was tough as the managers would pressure you o get food out fast but unless you want to send food out raw you have to ignore them and cook properly.
Pros
staff food
Cons
unsociable hours
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work place
kitchen shift leader (Current Employee) –  Robin Hood24 July 2017
I work at robin hood airport, Doncaster,as a shift leader in the kitchen.my daily tasks would be leading a team of 5 staff , my shifts are normally 10 - 12 hour shifts.5days a week,im always available to cover shifts at short notice.also ordering deliveries and excepting them ,training new staff.
Pros
monthly bonus
Cons
unsociable hours
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Rewarding
Shift Leader (Former Employee) –  Darwen, Lancashire12 July 2017
The company provided me with excellent training and was an incredible help with my confidence and progress to become part of the management team. I received incredibly rewarding bonuses which was a huge benefit.
Pros
Free lunch, bonus'
Cons
Often tiring working hours
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Amazing until you get into the management roles
Shift Leader (Current Employee) –  Cleveleys31 May 2017
Brilliant company to work for as an associate or team leader, the promise of company progression is really there but once you get to shift leader and further, you're treated terribly and completely abused and your 'career' is constantly threatened.
Pros
Discount, job progression
Cons
Terrible management
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Hard work great work colleagues
Shift Leader (Former Employee) –  Gloucester, Gloucestershire19 May 2017
Long hours and hard work low pay and some of the management can be hit or miss . Though good experience and a good lot of people to work with . Good chances to progress . Though not always a lot of support
Pros
Staff discount . Decent staff
Cons
Long hours
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No room for talented employees to florish
Shift Leader (Current Employee) –  Melton Mowbray, Leicestershire13 May 2017
Very little room for creative freedom form employees. Limits potential for original ideas.

The demand for fast speed of service and high level of standards (perfect serve EVERYTIME!) result in low levels for both. There is no consideration for the busy shifts when both are virtually impossible and that can stress out the employees and their managers.
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Good training
Shift leader (Current Employee) –  Manchester and todmorden28 April 2017
Good company great training and bonuses long hours sometimes unrewarding each pub varies but a reasonable company to start out a career with but would recommend moving around to gain more knowledge
Pros
Free meals/50% discount free shares
Cons
Long shift, sometimes no break
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Great big company
Kitchen Shift Leader (Current Employee) –  Edinburgh, UK29 March 2017
The usual stuff that you get with a company that's based on a zero hour contract system. They have since started to move away from zero hours but consistency isn't a thing of this company. Could be worse but it's definitely not!
Pros
Half price meal during shift
Cons
Not consistant with hours and shifts are all over
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Fast-paced and challenging workplace
Shift Leader (Current Employee) –  Sheffield, South Yorkshire28 March 2017
The main aspect of the job is to deliver an exceptional standard of customer service. I was expected to manage a shift and other members of staff on a typical shift. I learnt how to lead a workforce and problem-solving skills in response to issues that should arise with customers. The hardest aspect of the job was that there are long shifts and can be tiring. The most enjoyable part of the job was to learn and develop personal skills including management, communication and adaptability.
Pros
Discounted meals
Cons
Long shifts
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Training Opportunites
Shift Leader (Current Employee) –  Newtownards, County Down21 March 2017
A typical workday is trying to make the customer happy and to come back to the establishment, i have learned how to deal with customers in all different manners
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3.3
Based on 1,483 reviews
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