A typical day at work in Wetherspoons would be a busy and fast paced environment, eg footbal match days, ensuring all customers were served professionally and in a timely manner. I would describe the workplace mentality as a harmonious one, taking on the task presented with a welcoming approach and a sense of humour. I learned that team work is essential in working in a pub environment, ie- someone to fill up ice dumps, someone to do replenish stock and toilet checks, for example. The most enjoyable part of the job is building a rapport with customers, local and new and making new friends with your fellow colleagues. The hardest part of the job is, for example, when a member of staff has called in sick or if not enough staff have been delegated for a shift, meaning you would have to put the extra effort in.