Lack of management training knowledge
A great place to work with friendly colleagues. Downfall is management expect you to learn on the job with little training then complain when errors are made but cannot advise you how to resolve and pass you to colleagues for assistance.
Log into systems.
Check SLA updates.
Check quotes, forward to relevant departments for approval, raise purchase orders - more ... when approved or follow up for further information.
Hardest part is finding contact details from out of date spreadsheets and meeting SLA targets.
Very demanding/high pressured/stressful.
Great hours most on 9-5 M ... - less
ProsGreat atmosphere, social events, salary.
ConsExpectations, lack of training, poor management.