An interesting & educational place to work.
Senior Customer Support Specialist (Former Employee) – Birmingham – 20 August 2018
A typical day at work could be quite busy, hectic even, as the sales team required us to provide contracts for new clients in a quick & efficient manner.
I learned a lot about people & how to prioritise work.
The management were supportive, especially when we had been notified of our redundancies. They always listened to what we had to say about the day to day running of the office, as we were at the sharp end of the operation.
There was a strong workplace culture, we were definitely encouraged to take pride in our work & to become part of a cohesive team.
The hardest part of the job was that Friday afternoons were the busiest part of the week, as the sales team wanted their contracts before close of business & quite often sent in requests at the last minute.
The most enjoyable part of the job was definitely working with some fantastic people, some of whom I am still in contact with.
The short time frames for completing contracts.