Unspecified (Former Employee) – Scotland – 18 March 2018
I had a very mixed experience of Interserve,they are willing to train you, invest in you- decent benefits, great team, but very questionable management, people were regularly manipulated and promised the earth, and promises never came. Interserve need to remember that it is people they are dealing with and not just numbers. Great learning experience but very dissapointed by treatment of their most dedicated staff over a number of years
Health Advisor (Current Employee) – Newcastle-under-Lyme, Staffordshire – 13 November 2017
Received good support from manager and good training opportunities. A typical day started with a buzz meeting to look at the days activities and expectations. Followed by either seeing my work programme ESA clients on a one to one basis or in small group sessions. This would be followed towards the end of the day by an hours administration and updates. The culture was very supportive and encouraging. The most difficult part of the role was dealing with clients who were experiencing crisis in their lives but we were well supported to carry this out and as a result I became a safeguarding officer. The best part of my role was seeing one of my clients achieve their potential and move forward into sustainable employment.
Cafe team member (Former Employee) – Hertfordshire – 3 November 2017
Generally a lovely place to work. Deal with the public daily so do get to know the customers and what they like. Only downfall is never know when I'm going to be in days and times change from week to week. So very hard to arrange anything outside work. Have had to change so many appointments because of this.
Supervisor (Former Employee) – Brighton, East Sussex – 24 October 2017
Manager level and above incompetency at new levels, stat based management which only tells part of a story. Technical supervisors and below not valued and berated. Work for interserve if you wish to be an operative/engineer forever, you'll be ok but may be frustrated at times.
Housekeeper (Former Employee) – Leeds, West Yorkshire – 5 October 2017
I worked for interserve cleaning I was a house keeper on a site in Leeds I cleaned kitchens toilets an main areas I was a key holder an I escorted visitors around I was DBS cleared an I always made sure my work was completed
Purchasing Administrator (Current Employee) – Noriwch – 2 October 2017
The office culture is a fun and friendly place to be. You will be dealing with customers directly most of the time which is fantastic if you enjoy that element of work. There is nothing that I found to be be particularly hard - other than the demands of the customer but helps you develop problem solving skills and communication abilities.
Cleaning Operative (Former Employee) – asda bury st edmunds – 12 September 2017
Absolutely lovely place to work, I only left as they had an hour cut and I needed more hours. Welcoming staff, amazing managers who gave praise on a notice board which I managed to get on and I was so chuffed with myself as I could see that they were clearly proud of my work.
Customer Service Advisor (Former Employee) – Redditch – 7 September 2017
I was there at there call centre for more than 5years and to start with it was alright the teams were all pulling there weight and everyone mucked in. The about 3 years ago things seemed to change several new managers and new staff.
Some of the new staff on all teams are bone idle and sneaky and management are flatly unwilling to challenge them and often borderline encourage them because the lazy ones are the favourites.
If your a lazy creeper you get all the perks while those who do work get everything dumped on them. Half of the staff on the teams spend most of their day talking or playing with their mobile phones leaving one or 2 people per team to do all of the work and those one or 2 get left to do everything as management are unwilling to deal with it. If your a lazy little do nothing then go for it you'll probably end up being a manager before long.
If you actually want to work and make a difference go elsewhere