Great for Students and/or first jobs
Customer Service (Current Employee) – Glasgow, Glasgow – 14 February 2018
Working in customer services at IKEA is a great opportunity for any students or someone looking for a part-time job. Hours are relatively flexible, working weekends will be expected, and as the workforce is made up of young adults. Generally, there is a good mood around departments and management and coworkers get on well. However one of the issues that occur due to being made up of large numbers of students is that retaining knowledge within the department can go through phases of becoming dangerously close to not functional, which can cause stress upon more senior co-workers and team leaders alike. A reliance upon one of their key values of "taking responsibility" which is typically a very rewarding policy in action can also lead to some coworkers being given and taking on more responsibilities as co-workers than should be expected, resulting in some of these coworkers taking on roles expected of team leaders and managers. Progression is possible within IKEA, however, this will often require relocation to progress quicker or through internal politics and opportunities arising at opportune times. Making a career in IKEA is very achievable however it is often either a first stepping stone or a finishing place for workers that have had careers and taken on part-time work after retirement or redundancy packages.
Good working environment, Flexible shifts