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IKEA Employee Reviews
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Back stabbing managers and brown nosing staff
In the Sheffield Callcentre ...Seems a good place to work but don’t be fooled. The team managers have never done the job that you are doing therefore you know better than them really.
They all have their favourites if your face doesn’t fit you won’t last long.
A lot of staff get away with doing nothing, personally I had an opinion so I was regularly summoned for meetings even though I exceeded all my targets.
My manager was weak, and clueless, the team to be fair were really good but scared of the manager.
Any of the team leaders would throw you down the stair to keep their own job,
On a daily basis I was sworn at and threatened by customers who thought that the goods they purchased were poor quality ... NEVER ..if you pay £30 for a wardrobe you get a £30 wardrobe .
Do yourself a favour the cons far out weigh the pros don’t do it !!!!!!!
They all have their favourites if your face doesn’t fit you won’t last long.
A lot of staff get away with doing nothing, personally I had an opinion so I was regularly summoned for meetings even though I exceeded all my targets.
My manager was weak, and clueless, the team to be fair were really good but scared of the manager.
Any of the team leaders would throw you down the stair to keep their own job,
On a daily basis I was sworn at and threatened by customers who thought that the goods they purchased were poor quality ... NEVER ..if you pay £30 for a wardrobe you get a £30 wardrobe .
Do yourself a favour the cons far out weigh the pros don’t do it !!!!!!!
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Positive but fast paced
Woking at the checkouts in IKEA was stressful at times. However the energy was positive and you will find that you get along really well with your team.
Pros
cheap food for workers and staff are treated well.
Cons
stressful and you'll find that getting off fairly late is a common occurrence.
Relax and vigorous environment for every one working at IKEA
I really enjoyed my work and stay at IKEA. It was indeed the best experience of my Life. The major attraction was both refreshments and comfort at work.
Pros
Learnt a lot about retail industry
Cons
Less duty hours
Working as a Designer at IKEA
I started working for IKEA a year ago with a Degree and Masters in the field I was working in but I was getting paid the same as the people at IKEA who stack the shelves who required no responsibility. Once I started my boss left within a month leaving me in charge of my job area. I had to attend an operation and was not treated fairly. Due to my operation, I had to take a week and two days off (doctor recommended), but as a result, I was no longer able to have a sick day for the rest of the year due to their sick score scheme. I was told if I was sick I would have to take it as holiday. My manager in charge of me then changed a further 3 times in the space of a year. In the end, I had to leave because the workload kept increasing and I wasn't given any extra help. I also felt that it didn't matter how hard I worked they still did not appreciate me. Do not work for this company! Despite what their values state, they do not care about their workers.
Cons
Sick score that does not cater to operations, management that constantly changes, qualifications do not count for anything at IKEA.
A stressful but supportive atmosphere
My job on the IKEA checkouts was quite stressful but the management were extremely supportive and there was a collaborative, communal atmosphere in the workplace. Whenever I made a mistake a team leader was always on hand to offer advice and support in a way that was both reassuring and constructive. My experience at IKEA was very positive and I highly recommend it to anyone interested in this role.
Working in the Call Centre is like an old fashioned sweatshop
If you go to the toilet too long or too often your penalised. If you take your break /lunch late because of a long call your stats are impacted. If you need a manager to take over the call they won't do it, they turn their back on you. They would rather call 48 hours later when the customer has calmed down, rather than be at the sharp end like their staff. No training, no 1 - 2 - 1's. Your face fits then your okay if not heaven help you
Pros
Free Coffee - if the machine is working
Cons
Sweat shop in the call centre
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