Nice place to work but poor management
Service Advisor (Former Employee) – Cardiff, Cardiff – 7 October 2018
Quiet, yet positive, atmosphere throughout the store. All staff are friendly and welcoming - made many friends there. A typical shift would be tidying items and assisting customers, nothing more really. Management will encourage you to try and reach some goals throughout the working day e.g. selling gift cards but not the end of the world.
Management are very cliquey and self assured. They are really strict with punctuality and absences - will give disciplinarys out easily unless you are close to them. They seem more concerned with themselves rather than the store, as they won't always acknowledge staff in work and are aware of their position and yours.
There's lots of perks like staff discounts and great annual leave (even for part timers). The pay was also good for the role. These made me appreciate my role at House of Fraser.
Overall, I would recommend anyone to House of Fraser but would tell them to expect quiet days and high expectations from managers. The perks make it worth it.
Great perks, nice staff and good pay