Hotel Du Vin
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Hotel Du Vin Employee Reviews

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United Kingdom83 reviews
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4.0
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The staff working at Hotel Du vin made my experience a good one, the work is like any other hospitality industry, with its up and its downs. The work is not difficult, but the hours can be long and I was personally given a lot of freedom and responsibility to run my own events and prove my value within the company.
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4.0
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I really liked working at the hotel, management were very supportive of any progression and noticed and awarded hard work. The only problem I had was rarely able to take my unpaid break.
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1.0
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Very busy weekends. This job is for single people. Friendly management and atmosphere. The job is hard and stresfull sometimes. Good experience anyway.
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4.0
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really good place to work,professional and relly good menagment,one of the best head chef I ever worked with..have learnt a lot there even if I was there only for 9 months
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1.0
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Very poor management. You can do half of your duty if you are a friend with GM or higher management. Always cutting hours. Most the employeeand management dont the idea how to be organized
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4.0
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It's been an amazing experience as I feel much more confident with my skills, and more professional thanks to the support of the team and the constant focus on customer satisfaction
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1.0
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Management is all about the profit and guest experience, but no-one seems to care about the staff (overtime, understaffed, we can be given more work while already drowning), and no-one seems to be aware that all starts from the well being of the staff.
You can lose your self confidence easily working there, so if you're willing to take the job, don't forget to quit before that happens.
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4.0
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The kitchen management is good and atmosphere is relaxed and fun too tho some times can get busy and little stressful. You are given sop to follow for each section which is your Bible
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1.0
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Management have no clue how to run place, have no respect for no one and spend there hole time in office not out working with staff so training is not existent.
No meals provided (sometimes not even a break!!) but expected to work long hours.

DO NOT work for hotel du vin.....you have been warned
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5.0
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HDV Cheltenham was an amazing experience. Team was almost like my family and management easy to approach and understanding. Would definitely recommend to anyone .
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2.0
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The work is very stressful and very hard, especiallly if you have to work in the rooms outside the hotel.
Supervisors who were racist hace worked and it put the hardest job for inmigrants.
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1.0
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Head house keeper keeps within her budget by keeping housekeeping grossly under staffed which puts added stress on everyone.She takes toilet rolls off the holders in the rooms when they are more than half full,very wasteful.She is always very negitive. Public Area person never stays because she stresses them out.Head house keeper often does Public area job herself.
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1.0
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Awful place to work, each hotel dictated to by senior management who appear to be clueless to each hotels needs and continually make scapegoats out of lower ranked members of staff! Senior figures intent on masking and hiding real issues to keep property owners off their own backs and the rest have to suffer the consequence! Absolute shamble!
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1.0
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Working here was awful, the amount expected from you is so unrealistic and completely draining. They would give you the rotas for the next day the night before which could mean you start at 6am. The hourly rate is ok but you are not allowed any tips until you’ve worked there for 3 months. Often you would be expected to work over a week with no days off The atmosphere and the pressure mentally and physically is not sustainable for anyone in my opinion. When you get something wrong you are made to feel awful and with next to no proper training they should expect mistakes. I would not recommend working here
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1.0
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i wouldn't recommend to anyone to work there. very badly managed, employees are forced to work loooong shifts with no meal or even a simple sandwich provided. no one seems to cares about the staff that is overworked. Just do yourself a favour and avoid this place !
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4.0
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busy hotel in stratford upon avon with lots of returning guests .
I lovely team to work with . Downside is no parking but if you live in stratford is walk possible
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4.0
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I can’t give 5 stars because the hotel have few things what I really not like me, but I was work in this place more than 2 years ago that’s the reason I can say nothing if is better now or not
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2.0
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A good place to learn customer service skills, and how to work as a team.
The managers expect alot, talk in a rude manner and don't show alot of respect for waiters.
Pros
A lot of hours available
Cons
Forced to do alot of hours
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1.0
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Do not work there. I’ve work working hospitality Industry for about 10 years and this place is just terrible. I worked as receptionist. They pay minimum wage but expect you to do a job of other departments. Receptionist has to be also a concierge, deals with quests language and the parking, which
means going outside every time a car needs to park in or out to pull a barrier . That’s rediculuce. The management is their bile. One lady walking around the hotel turning every disasters into a bad joke. Hmmm never there if there to just eat. No staff meals on long hours shifts. No proper facilities to make your job properly. Such as card terminal, you have to type everything by hand !! It makes your job stressful and unnecessarily difficult. Just awful. Other employees were really nice but we all were in
Pros
Non
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4.0
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Nice place to work, plenty of time to gain experience in the hospitality industry. Generally nice collegues, understanding and helpful. Management very easy going
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1.0
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The worst place I have ever worked for. I used to work there as a room attendant. The management was absolutely evil. Our managers would often steal out tips from us and always put us down. At that stage, I did not know whether that is ok because it was my first job. I lost half of what I used to weigh because I worked very long hours and supervisors and managers would always pressure us to leave the brake and work ASAP. Very stressful job would NEVER EVER recommend it to anyone.
Pros
no pros
Cons
this job is a con itself, terrible place
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