I have absolutely loved working for this company, I love Hotel Chocolat’s ethos that customers always come first and have loved that as it suits my own values and I can be my self and do whatever I can for customers.
Every day is different and if you have a great team behind you it can be such a great workplace. I’ve learnt so much from Hotel Chocolat and have learnt so much about myself and leading a team during my time here.
However, there seems to be no progression within this company as they tend to like to hire from outside and not within. This is a real shame because I absolutely loved working here and in a great team, but due to being offered a management position elsewhere and no progression within, I’ve had to move on.
My advice to head office would be to listen to employees like me who love working for you and really wanted to progress but couldn’t!
I would happily work for this company in the future and would recommend working for them. I’d recommend before applying here that you are willing to work hard and understand that the customer always comes first, therefore you are able to demonstrate high customer service skills.
50% off products, 35% off cafe products, Friendly team
No Progression Within Company