My role consists of both front line inbound and a secondment in marketing. They work for me, I do think there will be staff that shifts dont work for them however I appreciate circumstances can change this, and HomeServe will do their best to support this.
Answered - Team Manager Support (Current Employee) - Walsall, West Midlands
Hours are a joke. Shifts earliest 7 am amd latest 9 pm. Weekends till 9. On 6 week rota. Breaks are a joke with only 2 x 10 mins break and only half hour for lunch. Not even a full hours break of all day. Everything is rushed. But it's a job so they say. You don't have a life working these shifts.
Not the best at all if your a family man or women as you have to work weekend and nights that's in your working callander
Fine, generally! As a senior manager, sometimes you have to roll with the peaks a little. Its certainly not a 'wall street' culture that expects 8am to 8pm, but perhaps it might expect you to do a few extra hrs to get something done where there is a deadline. There is reasonable flexibility around family pulls and life-events etc.
Answered - HEAD OF CUSTOMER & MARKET INTELLIGENCE (Current Employee) - Walsall, West Midlands
Depends what department you work in.
Answered - Customer Advocate (Former Employee) - Walsall, West Midlands
Standard 40 hours per week Mon-Fri 9-5:30
Answered - Senior Marketing Manager (Current Employee) - Walsall, West Midlands
Excellent. But would have prefer permanent nights
Answered - Plumber (Former Employee) - Whole of Warwickshire and more
The hours can be long, but it is very rewarding. However, there is a lot of flexibility so it's give and take.
Answered - HR Business Partner (Current Employee) - Walsall, West Midlands
Fair and great
Answered - Innovation Team (Current Employee) - Walsall
Not too bad
Answered - Customer Service coach (Current Employee) - Walsall, West Midlands