Questions and Answers about Homeserve

Here's what people have said about working and interviewing at Homeserve.

View all 14 questions about Homeserve

How are the working hours?

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12 answers

My role consists of both front line inbound and a secondment in marketing. They work for me, I do think there will be staff that shifts dont work for them however I appreciate circumstances can change this, and HomeServe will do their best to support this.

Answered - Team Manager Support (Current Employee) - Walsall, West Midlands

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Hours are a joke. Shifts earliest 7 am amd latest 9 pm. Weekends till 9. On 6 week rota. Breaks are a joke with only 2 x 10 mins break and only half hour for lunch. Not even a full hours break of all day. Everything is rushed. But it's a job so they say. You don't have a life working these shifts.

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Not the best at all if your a family man or women as you have to work weekend and nights that's in your working callander

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1
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Fine, generally! As a senior manager, sometimes you have to roll with the peaks a little. Its certainly not a 'wall street' culture that expects 8am to 8pm, but perhaps it might expect you to do a few extra hrs to get something done where there is a deadline. There is reasonable flexibility around family pulls and life-events etc.

Answered - HEAD OF CUSTOMER & MARKET INTELLIGENCE (Current Employee) - Walsall, West Midlands

1
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Depends what department you work in.

Answered - Customer Advocate (Former Employee) - Walsall, West Midlands

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Standard 40 hours per week Mon-Fri 9-5:30

Answered - Senior Marketing Manager (Current Employee) - Walsall, West Midlands

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Excellent. But would have prefer permanent nights

Answered - Plumber (Former Employee) - Whole of Warwickshire and more

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The hours can be long, but it is very rewarding. However, there is a lot of flexibility so it's give and take.

Answered - HR Business Partner (Current Employee) - Walsall, West Midlands

1
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Fair and great

Answered - Innovation Team (Current Employee) - Walsall

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Not too bad

Answered - Customer Service coach (Current Employee) - Walsall, West Midlands

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