Challenging and hard grafting but enjoyable at times.
Assistant Manager (Current Employee) – Dundee City – 8 February 2018
Home Bargains has a fantastic career progression scheme which always has opportunities as well as much more to offer. It is very hands on and much needed graft but with the correct support, this should be thrived upon.
Retail Assistant (Former Employee) – Aberdeen – 21 February 2018
Overall it seems a nice mainstream retail job, but when you start working you get to realise that upper management and management of stores might have NEVER worked as a retail assist. The shifts are four hours long and categorized in three: fill shift, first isle, and till. Now the till shift is what you're told at the interview that YOU MIGHT BE ASKED to stay a bit longer than the four hours. You're not asked. You're rather not allowed to leave after the four hours if delivery isn't finished, you're roughly told in the morning that you finish at some hour, but it's always longer. This is fill shift is what you wouldn't want to work. The cages are badly filled with the boxes to put out on shelves. They are heavy boxes, then lighter and smaller, then heavier and bigger, so in trials to take the heavy stuff off the cage everything falls (yes, on you). Then at this fill shift they also tell you you've got 45minutes for a cage, but they don't time it fair and you get told you're slow and not good. You're asked to make space for what you have in the boxes which means moving around everything that's on shelves than putting those stuff from the boxes. Also in fill shift they don't want 'overs', stuff that didn't fit on shelves, but you are not allowed to 'hide' that items behind other stuff so you literally spend around 10 minutes to move around on shelves until you get to put out those couple of stuff from your box. And that's what they don't count at timing. The first isle shift is better as you still have cages to do but it's actually only four hours and you're supposed to keepmore... that isle clean and tidy. The till shifts are the best, you sit down at a till and arrange stuff around it. You're mistreated by the way they speak to you and they way they try to sack you for not being fast enough.less
Store Manager (Current Employee) – Liverpool, Merseyside – 20 February 2018
You should have a look at the Q&A section here to see about, 'hours worked' and 'company culture'.
There is no company sick pay, and you get 20 holiday days/year. You are entitled to a 30 minute break/day. You are also ‘encouraged’ to sign a waiver to the EU Working Time Directive.
Management are under constant pressure to have the store fully restocked daily. There is a central warehouse delivery daily. Each cage needs to be unloaded and merchandised. This task is carried out by the ‘fill shift’. Theoretically, fill shift should last 4 hours, but rarely does, and up to 8 hours isn’t extraordinary. You normally have to keep staff on till the job is finished often on same day notice. This is tough to manage, and tough on the staff too who have no idea when they are getting home, so can’t really plan a life.
Management are involved in sorting cages out in the store warehouse in departmental sections, and dragging them on to sales floor, so no need for expensive gym membership fees as you’ll get all the exercise you’ll ever need. The pressure is constant as obviously it needs to be finished every day, as there is a new delivery tomorrow.
There are no planograms, so it is up to the fill shift initially to merchandise stock, new & replenishment, in a neat coherent manner. If sections are full to overflowing, it takes time to spread stock out and create space. Area managers will very kindly critique such efforts as a matter of routine, and point out where you went wrong, then photograph it to shame you with the rest of their ‘area’, it’s a great team builder as everyonemore... is ridiculed, and you'll all have a good laugh at each other.
Staffing is absolutely paired to beyond the bone. You are always in a state of being ‘short staffed’ putting pressure on all members of the team, and will never have enough to achieve all the daily tasks demanded of you. (The exception are the Liverpool training boot camp stores, which are dripping in additional ‘red shirts’)
Store Manager in Home Bargains is equivalent to a supervisor in other retailers, you have little autonomy, 95% time is spent on the sales floor, and you can’t even order a new safety knife for opening deliveries without the area manager’s permission. The majority of Home Bargains store management are young, in their 20s, without the maturity & people skills that come with age and experience; hence ‘harassment’ type behaviour is common.
If you’re young, and this is one of your first jobs, you’ll probably think it’s OK with nothing to compare it to. But if you’ve had proper management jobs before, you will be very disappointed indeed.less
Distinctive red uniform, but wash separately – colour runs faster than Mo Farah LOL