Emotionally draining and stress creating
Supervisor/Sales Assistant (Current Employee) – Devon – 7 March 2018
I worked in a relatively small store making it too close. Everyone brought their personal problems to work, so you're being paid to deal with customers problems and the problems of everyone else. Extremely unprofessional.
There's also a lot of pressure to pass tests which isn't too much of a problem, but I have yet to receive my certificates from over 1 year ago.
The hours are rubbish, they say you can advance (which I have yet to see, and advancing to management is not worth the added stress), and there will be opportunities to work more, but only if you want to travel several miles to work in different stores (they will pay for you travel which is good).
All the company cares about is numbers. Management skills of those in charge of stores is poor; I have never been so paranoid going to work and also leaving work, a day off doesn't feel like it really is because 9/10 the staff and management text on your days off as well, whether it be about things to do with work; asking where things are and if you have seen something, so there is no respite from the job. It's a small and measley store job, there shouldn't be the level of stress and anxiety you feel to come along with it.
Discount is good, 25% off year round and then 50% off for a few days before Christmas. Commision is also okay as long as you meet the criteria to get yours.
Discount and commission
No advancement, minimum hours, poor management, poor staff, and high amounts of stress.