As a sales associate my role is to ensure all customers are welcomed into store and accompanied in looking for the goods and products they would suit, my next step would be to point out key features, names of the collections, trends of the season and why certain items would be useful to them. Informing them of our customer mailing list is also a great way to promote the store and encourage customers to get involved and excited for up and coming offers and events.
I am also in charge of web deliveries and transfers and enjoy merchandising the store around when new collections arrive; when the store is quiet I keep busy writing out replenishment lists, learning about product details or checking up on stock take and figures for the week. I have a genuine desire to ensure all of our customers constantly receive exceptional service.
I learnt how to merchandise and was given a lot of responsibility
Management was fantastic but could have been better i beleive the store could have been more professional given a better work environment
An average week i would work 25-30 hours and loved it!
Job was very rewarding
some days we would have as little as 10 customers all day so its a lot of waiting around.