Fun place to work, but there's neither full-time nor permanent positions
Sales Assistant (Former Employee) – London – 3 January 2018
I worked at HMV as a temp for 2016 Christmas period. There was the promise that they would chose 2 of the temps to become permanent. Nobody was chosen. It's only a way of making people work hard until the very end of the contract, and then "good bye".
Part-time Sales Assistant (Former Employee) – London – 23 September 2017
A typical day involved serving customers, handling stock and organising the upcoming week's visual new release. I learned how to manage my time effectively, teach skills to fellow colleagues and how to complete tasks in a team and by myself. Management were always willing to help me when stuck and to encourage me on achievements. The most enjoyable elements of the job were my colleagues and the customers. The worst aspects were the rude customers and having to work faster when the store was short staffed.
Discounts in store and the shopping centre, tastecard membership, prizes for achieving personal targets
Sales Assistant (Current Employee) – London, Greater London – 19 September 2017
I had worked at HMV for 3 years. Every year, there were more and more cuts, meaning year on year there was more pressure put onto the members of staff that do work there. Head office have no idea what it's like having to cope with such short staff and a thousand and one things to do - They're too busy getting free stuff from all the companies we deal with whilst us members of staff in the store, doing the hard work, are left with nothing.
Staff discount and generally good colleagues.
Staffing issues mean you're always run off your feet, often bad managing practices.
Sales Advisor (Former Employee) – London – 7 May 2016
I learned whilst working at HMV that the customer's needs are always important as any other retail job. Communication with co-workers is key because if you don't understand something you shouldn't feel shy and not ask if/when you need help.
Retail Assistant (Former Employee) – London, ENG – 29 July 2015
it was always calm never busy the only busy days was the weekends but always having a smile on my face and focusing only on the customers was my main priority every now and then we would get a few angry customers because their dvd or CDs wasn;t working so I simply just asked them to calm down and i would replace it i was working 9 till 5 lunch was at 12:30 till 1:30 and on saturdays i would work 10 til 3
Store room (Former Employee) – London, ENG – 3 June 2015
Very friendly staff, busy day working there had very good learning opportunities in dealing with customers. manager was always there if you needed to speak to him, but work experienced was ruined by 1 member of staff as she did not like the work experience group.
Sales Assistant (Former Employee) – London, ENG – 5 July 2014
hmv is a great store and ill love to work their again, all the staff are friendly and helpful and just great to be around. what i like about hmv is that staff like to enjoy themselves at work by putting on the radio and listening to music while working. hmv is a great place and a good business.
Bar Tender/Supervisor (Former Employee) – London, ENG – 5 February 2014
I served customers drinks and snacks from bars at events in HMV Forum venue. Every and most weekends, events takes place, and it attracts alot of people from far places and abroad so i get to interact with foreigners, cool co-workers and fun managers. It was very fun to work with HMV forum I had alot of tips from customers and as much as it gets busy we tried to keep things under control.
Helpdesk coordinator/Team leader (Former Employee) – London, ENG – 26 January 2014
There was no such thing as a typical day when I was at hmv, it was a case of what will be thrown at us today. It was always busy and issues could range from a pigeon in one of the stores to ceilings collapsing
I learned a lot from my job here, patience, a good attention to detail and management skills of my team of 4. My co-workers were fantastic and I believe I got the best out of them and encouraged them to work to their strengths
The hardest part of my job was the frustration of not being able to get issues resolved as soon as possible due to contractors or the fact that the issue was in a landlords domain, when it was taken out of my hands to get the resolution.
The most enjoyable part of my job was my team and co-workers, we helped support each other I also thoroughly enjoyed attending site meetings and the relationships that I built with all of the stores across the country and with the contractors we used.