Excellent work and life balance
Helpdesk coordinator/Team leader (Former Employee) – London, ENG – 26 January 2014
There was no such thing as a typical day when I was at hmv, it was a case of what will be thrown at us today. It was always busy and issues could range from a pigeon in one of the stores to ceilings collapsing
I learned a lot from my job here, patience, a good attention to detail and management skills of my team of 4. My co-workers were fantastic and I believe I got the best out of them and encouraged them to work to their strengths
The hardest part of my job was the frustration of not being able to get issues resolved as soon as possible due to contractors or the fact that the issue was in a landlords domain, when it was taken out of my hands to get the resolution.
The most enjoyable part of my job was my team and co-workers, we helped support each other I also thoroughly enjoyed attending site meetings and the relationships that I built with all of the stores across the country and with the contractors we used.
Being on call evenings and weekends