Stockroom Assistant (Former Employee) – Tyne and Wear – 14 June 2018
During the short space of time at which I spent at HMV I worked in a small group which organised the stock production and deliveries. I learned to quickly adapt to given roles and how to fit into small groups to assure the production line ran smoothly and orderly. I thoroughly enjoyed this as it was a new experience meaning I could build on my skills and experience new work place settings.
Assistant (Former Employee) – Reading, Berkshire – 14 June 2018
A typical day of work at HMV was sorting out the various boxes whether it dvd, cd or games. I learned that it is not a easy work but as you do more and more, you get used to it. There are various management such as the owner, assistant and employees. The workplace culture is ok. The hardest part of the job is when there is a heavy box full of items. The most enjoyable part of the job is talking to the staffs as they are very helpful.
Sales Assistant (Former Employee) – Worcestershire – 30 May 2018
I was on a 10 hour contract, typically weekend work as that is when it got busy. The shifts were around 5 hours and would go fairly slowly, especially on Sundays. I didn't find myself learning an awful lot. We were expected to upsell these PureHMV cards which act as a loyalty card to collect points. I thought they expected too much from us to be able to sell 10 of these cards every weekend, especially when the customer would have to spend £3 on it, so only worth the money if you're a regular. They were a hard product to sell, and my manager threatened to fail my probation if I didn't sell them.
Security Officer and Security Team Leader (Former Employee) – Uxbridge – 27 May 2018
I started off as a security officer in a team of four, then I progressed to team leader after working in various locations, and responsible for the day to day running of security procedures, and I was also part of teams involved in events.
Sales Assistant (Former Employee) – Glasgow – 7 April 2018
Only worked over christmas period. Was enjoyable though. Only bad moment while working here - public transport and taxis were all cancelled due to extreme weather that year and got told by manager that i had feet and could walk. Took 3 hours to walk to work, and when i arrived the store was closed, manager didnt bother to call anyone back.
Excellent people, excellent products, but retail is retail
Sales Assistant (Current Employee) – Bury St. Edmunds, Suffolk – 4 March 2018
If it wasn't for the people I work with, I would have considered leaving earlier. Progression doesn't really happen unless someone leaves, the pay isn't great and as I said, retail is retail; it's not meant for everyone. Having to sell £3 Pure cards (loyalty cards) is a pain as well. However, you get to listen to pretty great music most of the time, a very comfortable and relaxed uniform, can slowly take on more responsibilities and it's definitely NOT a bad place to work at all!
Hour lunches, fair holiday, great music, great products, comfortable uniform, excellent atmosphere
Poor pay, lack of progression through company, selling £3 loyalty cards (KPIs)
Christmas Store Assistant (Former Employee) – Aberdeen Aberdeen City – 28 February 2018
Stock checking and helping customers . Learning More about the company as i worked there . I found the management very helpful and easy going . Very helpful work place and kind staff. The hardest part of the job was working on the till at busy pace. The most enjoyable part of the job was working at something i love and thats music.
A very welcoming and friendly staff. Typical day at work would be serving customers, stock replenishment and orders. The workplace culture was very friendly as well as efficient and diverse. Considering HMV was hit hard by the recession, the management have done well to strengthen the company and build back the retail. The manager of this branch in particular was fantastic and treated everyone with equal respect. The most enjoyable part of the job was building a rapport/expanding my interpersonal skills with customers as well as staff. The hardest part was the initial training of which i became adept the longer i worked there.
At HMV I learned a various roles to achieve my tasks and goals, I was in charge of the visual department after showing hard work in areas such as team work, using initiative and communcation to work with management.
I helped advise on promotions face of the departments and in line with budgeting for what stock is selling and what is minus in the profit area.
There were some great people there which make it easier to run the store as a full, when all put what they must into their duties makes for a better and efficient company and work place.
Sales Assistant (Former Employee) – Middlesbrough – 21 February 2018
Worked here part time previously and I enjoyed it but heaven forbid you finish on time. Very rarely would you finish within 5 mins of finishing your shift and the staff just said it was the normal but 10-15mins extra every shift does add up and you didn't get paid for it.
Stockroom Assistant (Current Employee) – Uxbridge – 18 February 2018
A typical day at HMV is constantly learning something new in an environment that is both nurturing and encouraging. I have learnt so much whilst working at HMV that I believe I can apply everywhere in and out of work.
very enjoyable working for HMV a typical day for me was justr being on till for four hours then break and another four hours on till ,this wasn't always the case as I didn't always do 8 hour shifts but was common .
Customer Service Assistant (Former Employee) – Westfield Stratford City, Greater London – 31 January 2018
I have worked in two stores in different locations, and can say that both have provided rich working environments. I have felt appreciated and respected, and have enjoyed both the job and the teams I've been with. Some customers are hard work, but then a great customer will come along and make your day, and make the awkward customers more tolerable. Generous discounts, although this does impact the payslip most months.
Great discounts, great teams and working environments.
can have awkward customers, occasional miscommunication between head office management and in store management, particularly with stock.