HM Prison Service Employee Reviews

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Greasy team
Prison Officer (Current Employee) –  Sutton, Greater London11 February 2018
Lots of commardie, no day is the same, continuous learning , only leaving as due to retire. Need to be compassionate, caring but stay in control. You have good days and bad days but the good outweigh the bad. Be prepared for the out ragous. Sometimes you can be mother, father, care worker.
Pros
Good company to work for good pension
Cons
Can be long hours
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Not to be discussed sorry
Staff Nurse (Former Employee) –  Norwich8 February 2018
Not to be discussed sorry.I was bullied in this environment.Clinical lead at that time as well as other nurses is not supportive to newly staff members.
Pros
Good rxperience
Cons
Bully
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Wouldn't advise it
Prison Custody Officer (Former Employee) –  London28 January 2018
Hard work...staff are harder to deal with than prisoners.
Zero support from anyone on a management level.
Corrupt staff.
The service hires anyone these days
Pros
Wages
Cons
Staff
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Dangerous
Prison officer (Current Employee) –  Hm prison service27 January 2018
violence and bullying on a daily basis. Management don't care about staff unless it's an issue that could go to Press. Daily assaults on staff- leading to high levels of sickness and stress levels. Officers commit to long hours, working understaffed, in dangerous surroundings, for absolutely no respect in return.
Pros
Training provides good transferable skills that other jobs may desire
Cons
Long hours, wage doesn't match the risk of the job, management don't care about staff
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dont do it
Prison Officer (Former Employee) –  Full Sutton, East Riding of Yorkshire23 January 2018
need time off due to serious illness or hospitalization? you will get the sack.
management don't listen even when serious security issues are raised.
extremely high incidents of staff bullying other members of staff. management ignore.

low staffing levels putting untrained support grades on wings pit officers at risk.

you definitely do not come out with what they advertise. more like 19k
Pros
its a wage
Cons
its too high a price to pay
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Volatile place to work
Prison Officer (Former Employee) –  Rochester18 January 2018
Teaching offenders to lead more constructive lives
Patience and interpersonal skills
Unsupportive
Camorarderie.
Violent behaviour
Not seeing offenders return
Pros
Teamwork
Cons
Unsocial hours
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Productive and positive
HEAD OF LEARNING (Former Employee) –  MIdlands8 January 2018
This is a really complex place to work but the rewards are vey good which out weighs the issues faced daily working in the environment.
I was very proud to have been a part of this organisation
Pros
positive people
Cons
long hours
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Very demanding job just don't do it no support what so ever
Prison Officer (Current Employee) –  Leeds, West Yorkshire20 December 2017
Very demanding job no need to mention stress 10 miles walk per shift 🤣 mostly no ones know what they are doing prisoners are like betari box some are bad. Money HMP pay is very low compare to what they ask you to do long process of job application then training then massive SHOCK when you start job but you'll be okay 😁

Big thing is you are no where near paid for what you go through and make a mistake and that it you could be facing bars your self good luck with it and you need a big one
Pros
None
Cons
You dnt know what you are going in to
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Great if you work for Home Office
Prison Nurse (Former Employee) –  Risley, Cheshire20 December 2017
I loved it, worked in a remand centre. when it was (PNS) Prison Nursing Service.
Staff at that time were mainly ex forces. get working environment.
Good pension.
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Great place to work
Safeguarding Custodial Manager (Former Employee) –  Wakefield, West Yorkshire29 November 2017
A safe and secure establishment committed to the well being of its resisdents.
Staff are approachable and friendly promoting a good atmosphere across the prisons population
Pros
good work life balance
Cons
night shifts required
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Prefer not to say
Supervising Officer (Current Employee) –  Milton Keynes24 November 2017
This by far is the toughest job I have ever done. Every day is different and there is little support from the Government to experienced staff currently in the job.
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Prison officer
Prison Officer (Current Employee) –  England23 November 2017
Go in with your eyes wide open. The job is secure so long as you stay safe. The stress levels are very high, although adrenaline is free, and legal.

Violent atmosphere on a daily basis.

If you want to progress then there is opportunity for you to do so.
Pros
The staff are trained for every eventuality
Cons
Lots of them.
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Past 3 of my 15 years at this employment not very pleasant.
Electrician on a multi skilled team. (Current Employee) –  Redditch, Worcestershire23 November 2017
Difficult place to work during the previous 3 years or so hence my personal reason to look for a fresh start. Many of my colleagues have also left this employment for the same reasons.
Pros
Good pension and holidays.
Cons
Stressful atmosphere, understaffed, poor pay
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Exceptionally challenging working enviroment
Custodial Manager (Current Employee) –  HMP Bedford18 November 2017
Daily as a manager in Bedford Prison it is consistently challenging from many different angles, the main one being the clients that we manage on a daily basis. With every prisoner comes the same daily issues and concerns however due to the high turn over of the prisoners (Currently six thousand every year arrive and depart through the gates of the prison) these issues raise their head and create the ongoing challenges we have to face.

The establishment is a very volatile environment to work in and this itself increases the stress and anxieties amongst the staff that work there.

Historically staffing was not an issue however with recent cuts in recruitment it has become worse.

Sadly enjoyable parts of the job are few and far between.
Pros
Good work place pension, uniform and good leave entiltlement
Cons
Stressful, volatile and exceptionally challenging with very little reward
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Just don’t do it.
Prison Officer (Current Employee) –  Evesham, Worcestershire8 November 2017
Used to be great, now it’s worse than terrible. Short staffing levels, low morale from staff that are sticking it out and volatile offenders make for a dangerous environment to work in. Don’t do it.
Pros
Flexible shifts
Cons
Dangerous
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Demanding
Prison Officer (Former Employee) –  England7 November 2017
Good pay and benefits however the shift work and 12 hours days take their toll. Working every other weekend including bank holidays was compensated for with good holidays.
Management is extremely varied from some great managers to the some of the worst.
A job not for the feint hearted.
Pros
good benefits
Cons
poor managment
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Educating eye opening place to work
Maintenance Manager (Current Employee) –  Winchester6 November 2017
This is a good place to work with a vast amount of things to do day to day. I have learned a great deal and gained a vast amount of knowledge whilst being a manager at this establishment.
Pros
work Collegues
Cons
The clients of HMP Winchester
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great place to work
Senior Officer (Former Employee) –  HMP Acklington11 October 2017
While working for HMP Service I gained valuable life experiences, and made some great friends along the way. Every day was different, and I was challenged in loads of different areas . I gained promotion , and worked in lots of different establishments.
Pros
job security
Cons
long hours, unknown finishing times
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Very good ambience
Operational Support Grade Officer (Former Employee) –  Lewes19 September 2017
This as been my first job from when I relocated in England. Colleagues and Manager have been very helpful and teached me everything about Security. Very good experience
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challenging and good place to work
Administration Officer (Former Employee) –  Nottingham, Nottinghamshire12 September 2017
learned a lot about the prison service and running of a very busy office, working with public protection and the offender management unit and worked closely with line managers.
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Overall rating

3.6
Based on 196 reviews
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3.3Work/Life Balance
3.7Salary/Benefits
3.4Job Security/Advancement
3.0Management
3.4Culture