Work filled, interesting co-workers, questionable management
The job itself was from 8:30am - 4:30pm
I learned how to use GAP's, which was a system used by the tribunals
Colleagues were helpful and interesting to be around
Management however, would often make your life hard. Depending on which manager you dealt with, since problems with files moved under separate managers teams of expertise. Though the highest band of managers were fair the, ones often dealt with by most, the mid level managers, would often have an agenda that would see many people put in positions they didn't want.
The job itself was fun, as it felt good helping people and knowing that I was making sure people were having their cases heard quicker.