Hilton Employee Reviews

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hilton
Customer Service Advisor (Former Employee) –  Glasgow23 April 2018
loved this job was my first call centre job good company to work for friendly environment friendly staff good hours then made redundant but they looked after their staff.
Pros
great staff benefits
Cons
made redundant
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Food and Beverage Assistant - Kingston
Food and Beverage Assistant (Former Employee) –  Kingston upon Thames, Greater London22 April 2018
Extremely poor and unprofessional management, which shows in the Tripadvisor reviews. Little incentives apart from Honors discounts. Long hours, lack of training.
Pros
free meal on shift
Cons
long hours, poor pay
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understaffed but great place for advancement
Receeptionist/night auditor (Current Employee) –  Cobham21 April 2018
I've had a lot of experience with this company and everyone you work with is lovely. Need a few more members of staff and it would be the perfect team.
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fun workplace
Warehouse Operative (Former Employee) –  Hilton20 April 2018
Good job for people who not have heavy lifting. Workplace is clean and tidy . Not discrimination. 4 days working , 4 days off. Good workplace for people who want grow up.
Pros
free coffee, tea
Cons
long hours
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fun workplace
Receptionist (Former Employee) –  Canary Wharf, Greater London18 April 2018
i had a great time working at hilton , the staff is one of the best i have ever encountered , unfortunately the pay is very low and it takes a ridicolous amount of time to climb the ladder.
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Reception
Receptionist (Former Employee) –  Edinburgh13 April 2018
I didn't like how the duty manager position was assigned and how different situations are handle. No much support of advancement within the department
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Terrible place to work
Conference and Banqueting Assistant (Former Employee) –  Manchester Deansgate12 April 2018
The management here are terrible, they swear at you, they are rude and make shifts unbearable. The shifts regularly finish at 5am in the morning. Shifts are put onto the rota at last minute and you aren’t made aware of changes. Minimum wage.
Pros
Some famous guests
Cons
Terrible management
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productive
Sales Manager (Former Employee) –  London12 April 2018
Good management but not the best.
I developed communications skills and customer management.
multi cultural environment.
long hours but interacting with many people gives you the opportunity to learn a lot of things.
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cold enviroment
Production Worker (Former Employee) –  Huntingdon, Cambridgeshire9 April 2018
hard work but satisfying , very cold to work in but you do get given shoes and jackets as part of the uniform, the hardest part was keeping your hands warm enough to work especially with putting the elastic around the meat ,the most enjoyable part is meeting new people with a different languages and being moved around to try different jobs .
Pros
opputunity to get cheaper meat
Cons
very cold
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Average work place
Cleaning Operative (Former Employee) –  Wokingham, Berkshire3 April 2018
No job satisfaction, terrible colleagues felt bullied and pressured as I was young I believe,
When asking for help and training I felt shunned and as if I was left to my own devices
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great
Conferencing and banqueting assistant (Former Employee) –  Brentford31 March 2018
It is great working here but please make sure you learn everything. It is a nice hotel but i was a casual employee so my work patterns were irregular. I did not have enough time to learn all the procedures.
Pros
alot of breaks
Cons
different things happening all the time
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good benefits
Receptionist/Switchboard Operator (Former Employee) –  London20 March 2018
terrible customers, due to a loyalty programme run by Hilton that tells them they can do and have anything, therefore many behave like spoilt brats and demand everything. however there are good staff benefits such as food and beverage discounts and hotel rooms and staff rates all over the world, however tough to find availability in most good locations.
Pros
good work benefits
Cons
work hours and customers
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A mature and established organisation
Area Director of Sales (Former Employee) –  Gatwick, London16 March 2018
Hilton, as you would expect is a matured and established organisation with strong imbedded best practices, process and procedures to support individuals and hotels to perform.

The sales environment was one of a fun pro-active driven culture with results measured and success celebrated.
Pros
A great learning environment
Cons
little opportunity for creativity
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Productive and Professional enviroment
Assistant F&B Outlets Manager (Current Employee) –  Bracknell15 March 2018
Every day is different with a lot of challanges and in intresting tasks.
Learn a lot in people's management, new ways of operation, very innovative company.
Great place to work with a lot of opportunities.
However management team needs improvement and become more approachable and hear the needs of the staff.
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Graduate Manager
Graduate Management Trainee (Current Employee) –  Bath, Somerset14 March 2018
Hilton is the best place to work. If you are a hospitality addict then Hilton is the place for you! Hilton has a great and long history, it is more than a business it is real hospitality it is a vision. Every single Hilton leader is determined to create unique and memorable experiences for their guests.
Pros
great benefits
Cons
nothing
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Great place to work
Marketing Manager (Former Employee) –  London13 March 2018
Hilton Worldwide is a good company that looks after their employees. In certain teams, significant travel is expected of you so really good for those who have an appetite to travel and see the world! The corporate company is quite top heavy, with many senior leaders so managers are expected to do a lot of the execution with little support or resource. This has created work load issues over time. Hilton believes in promoting internally so many open positions are filled by existing employees before external candidates are considered so it is a great place to develop new skills across functions. People in hospitality are generally very friendly. The most challenging part of the job is the politics in the company of this size. A complicated and stringent approval process is in place across all projects which means speed to market and general innovation is often stifled. Hilton Worldwide is headquartered in the US so a lot of the strategy is set there and regions have little autonomy over their campaigns.
Pros
people, package, culture
Cons
Politics, slow decision making, micro management
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fun work place ,great team work
Barman (Former Employee) –  Swindon13 March 2018
i worked as an food and beverage assistant ,interacted with guests got to know them, help and ran bar on weddings team and solo worker. worked in restaurant help with conferences and all events
Pros
great staff discount on hotels
Cons
spilt shift
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Poor staff retention / high staff turnover.
Front of House (Former Employee) –  Luton8 March 2018
Why do they have poor staff retention and high staff turnover? Why are the positions repeatedly advertised on Indeed? Because it's a terrible place to work.

You do not get paid until after two months from employment commencing.

The only positive is that either due to the constant turnover of new supervisors coming and going or the lack of engagement or ability of long term existing supervisors you don't have to do any work.

But seriously, unless desperate don't work here.

Your colleagues will be unfriendly and unpleasant, unless you belong to their group already you should ignore them.
Pros
English language skills not required / you can easily avoid tasks given
Cons
Low pay / Long wait for 1st pay / toxic workplace
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Christmas Job via a catering company
Catering Assistant (Former Employee) –  St Helens7 March 2018
Worked here over one Christmas period whilst I was at school, serving food and cleaning up after Christmas parties

Overall I enjoyed this role and it earned me some extra money.
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Fun workplace
Front Office Supervisor (Former Employee) –  London7 March 2018
Great product, easy to be proud to work there. Working in a 24h hotel environment. Great to learn from a variety of other departmental managers as well as your own area.
Pros
food, team members, advancement
Cons
nothing
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Overall rating

4.0
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