Highways England Employee Reviews

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Good work, poor management
Traffic Officer (Current Employee) –  England9 May 2018
As a Traffic Officer we want to get out there and help people, but each day they find a new way to tie our hands behind our back.In addition they are incapable of effectively managing staff.

I have very much enjoyed my time on road but desire to move away from shift work.
Cons
Shift work, management
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poor pay for job
Traffic Officer (Current Employee) –  national15 April 2018
No decent pay rises in 12 years, very little career advancement, expected to undertake extra duties without additional pay.
Injuries at work are not recognized by the company
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Excellent company with good prospects
Senior Maintenance Inspector (Current Employee) –  Bristol, Bristol13 March 2018
A company that values its employees . Halfway through a five-year program to alleviate traffic issues in and around the highways of the UK. Looking to re-root a further 2500 employees over the next two years
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Great place to work
Senior Resource Consultant (Current Employee) –  Birmingham, West Midlands6 March 2018
excellent fast paced culture to work at.
The business are very flexible offer good conditions of work
Systems and processes are very long and to over complicated
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Brilliant job
Traffic Officer (Former Employee) –  South Mimms30 January 2018
Brilliant job, a very professional job, excellent training, l enjoyed my time with them immensely, If l had not have relocated to Wales l would still be working for them
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Secure
Evaluation Officer (Current Employee) –  Birmingham25 January 2018
Growing workforce with oppurtunities of taking new positions if you meet the desired criteria and experience. Different contracts in place due to the large size of the oganisation and extended period it has existed in both as Highways England and Highways Agency.
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To many poor managers, & lack of leadership
Traffic oficer (Former Employee) –  East20 December 2017
The original idea was good "traffic officers to help the police with mundane jobs" but it's now got to the stage where highways officers are being asked to do more but not being rewarded for the extra work, it's also become a lot more dangerous, single crewing is being forced on everyone, also expecting you to give first aid on scene as well as managing the traffic, with a turnover of staff at 98% at one control centre I think this gives a good perspective of what it's like to work here. Bulling of staff that's never dealt with correctly, unable to book holidays due to lack of staff etc. It was a good experiment but personally I'd put the money spent on Highway traffic officers back into the police force to allow more on motorways.
Pros
Can't think of any now
Cons
Shift work, flat rate of pay at weekends, bank holidays, lack of staff terrible staff morale
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A good workplace
Customer Contact Centre Advisor (Former Employee) –  Birmingham, West Midlands2 October 2017
I worked at Highways England for just over a year, this was a relatively easy job after the training provided. Highways England are a good company to work for as there is plenty of opportunities to progress within the company and the jobs are very well paid. However a lot of the job roles you are required to work shifts meaning that I had to work a lot of weekends and I would also have to work nights.
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Dangerous job run by management who are disorganised
Traffic officer (Former Employee) –  Manchester, Greater Manchester5 August 2017
If you like being treated like an idiot and bullied try this organisation. They are spying on you constantly and have a think called check and challenge which implicates good people and drags them through discipline proceedings. Its awful working there because the atmosphere is one of fear and nobody is friendly towards you, The police hate them because they mess about with a few cones whilst the cops turn up and get the job done with no messing. Red tape and big brother mentality.
Pros
none
Cons
none
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good place to work
Building coordinator (Former Employee) –  England3 July 2017
A professional place to work, friendly people, a variety of job opportunity, job satisfaction. you can work in the way that feels comfortable, and take the rains with decision making.
Pros
chance to spread your wings
Cons
can be rather full on
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Great place to work
Manager (Current Employee) –  Birmingham18 June 2017
Highways England is a growth organisation and therefore is making investments in their people, systems and processes.

Its an exciting place to be and you feel you are contributing to making a real difference to the strategic road network.

As Highways is growing at pace, it can be a little frustrating when systems and processes dont catch up in time. However their commitment to their people is evident and therefore you dont mind giving them a little of time to make this happen.
Pros
Work life balance, benefits and facilities
Cons
Little room for negotiation on salaries
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Grad Scheme waste of time terrible culture
Graduate Project Manager (Former Employee) –  Birmingham, West Midlands5 June 2017
Worked here for 8 months and the grad scheme was not in any way organised and clear to us when we arrived. We had to wait 6 months for things that were promised at the start of the scheme. We were also put in areas that had nothing to do with project management and instead were used as cheap labour. Also the management style is archaic with Paybands dictating your place within a team according to them. Having your own ideas is not encouraged. Also was told by another employee that a manager asked him "to stand over and watch them do it" about someone in another team. Work-life balance is decent but too much emphasis is put on the start of the month reporting to the Directors
Pros
Flexible Working
Cons
Terrible Management, Poor morale, Poor prospects, No structure, no team camaraderie
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productive and rewarding
Procurement Officer (Current Employee) –  Leeds, West Yorkshire9 May 2017
for me the management makes the job, if you have a good manager the work takes care of itself and the atmosphere is enjoyable and this reflects on your day to day productiveness.
Pros
flexi time
Cons
travel
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Good place to work
Traffic Officer (Current Employee) –  Bristol5 May 2017
Great place to work make many friends. You receive pleanty of training to keep you up to date.
Leave is really generous plus 3 days off after working 6 days.
Pros
Great team work
Cons
Can be long hours some days. But not often.
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Excellent
Digital Graphic Designer (Former Employee) –  Birmingham, West Midlands18 April 2017
A genuine delight to be part of. Work and input always appreciated and you are many to feel valued and important to the overall contribution of the organisation.
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Stressful and fast paced
Project Support Officer (Current Employee) –  Leeds, UK17 April 2017
The hardest part of the job is being expected to produce more work than is physically possible with your hours. Progression is impossible if you are not liked by the interviewers. Governance and processes constantly put road blocks in your ability to carry out simple taskes
Pros
Flexible working, Civil Service Pension
Cons
Difficult career progression, long hours
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Restrictive & flustrating rules.
Traffic Officer (Former Employee) –  North East10 February 2017
This role is to keep the major roads moving & not for the faint hearted. The over artching health & safety rules prevent you helping the general public even with simple problems, some Officers scared of making any decisions. Far to many Outstation Managers who have very little staff management training & expect you to know everything straight from your training. Work in teams of 2 officers on road all shift spend long hours sat doing nothing but watching traffic. Will spend majority of shift dealing with cars on hard shoulder if working in North of England. Most staff are very helpful but some like to run to managers to report every issue. Booking holidays early otherwise forget it.
Pros
Helping public when you allowed.
Cons
Team Managers, Holidays
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Interesting and varied work place
On road Traffic Officer (Current Employee) –  Smallfield15 December 2016
no day is ever the same.
I have learnt traffic management and safe working practices,
Too many managers.
Working as part of team is essential.
Hardest part of the job is tragedy.
The most enjoyable part of the job is being able to have made a difference.
Pros
pension
Cons
life threatning
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Flexibility and the Team are pros
HR Advisor (Former Employee) –  Birmingham, West Midlands29 November 2016
I can manage my own time working at HE because there is flexibility with the working times during the week depending on the needs of the individual. The HR team are fun and friendly which makes it a bonus also.
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Fast Paced high profile position working with senior leadership team, Executive and Board on a daily basis
Executive Assistant to Executive Director (Former Employee) –  Guildford15 October 2016
Working to scheduled lead times ensuring all areas of the business are running to time using systematic processes and coordinating with complex diary management. Close liaison with other senior leadership team to ensure delivery of campaigns and projects work to timeframes whilst working alongside other Executive Director offices to maintain the running of projects successfully. I enjoy meeting and working alongside a team of people to create opportunities to ensure the business runs smoothly and to it's best ability. Using my interpersonal and relational skills I can work alongside a variety of different characters that provide for a challenging yet rewarding role where ensuring a good result and outcome is the goal.
Pros
Good team and fast paced environment
Cons
bureaucratic
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