I worked for 23 years in the Highland Council but was recently offered early retirement/voluntary redundancy as part of a cost cutting exercise. I worked in various roles during this time from clerical/admin posts to latterly Customer Services Officer at the Service Centre in Alness. I was used to working to tight deadline and dealing with a varied - more... selection of issues. My main roles were working with customers with special needs, i.e. Blue Badge/National entitlement card applications and bookings for interpreters for Deaf Clients. - less