HFH does not match skills and personality to clients needs, regularly mislead carers regarding location and pay rates of jobs. I was sent to jobs I had no capacity to perform, jobs that were supposedly in my area turned out to be over 2 hours journey from my home, had to fight for missing payments every single month and was frustrated to often find pay rates were much lower than advertised. Worked Christmas shifts as I was offered double pay rates + £60 bonus + taxi to and from work. NONE of it was actually paid. NONE! No double pay, no bonus and I had to pay for the taxi myself and wait a couple of months to be reimbursed.
They exploit carers and have no concern regarding the quality of care they provide to extremely vulnerable people.