Hertsmere Leisure Employee Reviews

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Good local job
Marketing (Current Employee) –  Hertfordshire17 January 2018
It's a great varied role, learning on the job and picking up new skills all the time. Lots of interaction with others and deadlines to meet. Each day is different and I manage my own workload
Pros
Local
Cons
Career advancement
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Lovely people
Employee (Former Employee) –  Hertfordshire2 August 2017
Lovely people to work with, no progression routes available. would be expected to carry out 3/4 roles at one time during the centres busiest period without any managerial help at all.
Pros
20% off canteen food.
Cons
Long Hours, no breaks
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Fun and friendly
Receptionist/Administrator (Current Employee) –  Bushey, Hertfordshire8 July 2017
Great place to work and good people to work with. Good benefits with free gym, pool and class to use. Discount's on racket sports and a very good pension scheme.
Pros
Discount on food
Cons
Pay
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Productive and friendly
Duty Manager/Supervisor (Former Employee) –  Hertfordshire12 June 2017
Friendly environment to work in, Offers great training oppurtunities to help in progressing within the company. Free use of leisure centre activities.
Pros
Progression
Cons
Salary
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Lifeguard Sir james Altham
Senior Lifeguard (Former Employee) –  Oxhey19 September 2016
For 3 years i was a lifeguard, started full time when i was 18 years old.
good overall job
co workers were well trained and a good team.
some times management was bad but that is life i guess.
Was amazing getting to know so many people as customers and staff.

I would not recommend this job as there are so many things you have to do as a lifeguard and very risky. I would avoid unless you are generally happy about doing it.
Pros
great customers
Cons
bad pay, long hours.
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Poor company
Cafe (Current Employee) –  Hertfordshire10 September 2016
Company has turned into a dictatorship management don't care and are no good at there jobs to many chiefs not enough Indians wages are poor. Staff are great friendly good to work with but that's about it
Pros
Hoilday
Cons
Everything else
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Management is so poor
Swimming teacher (Current Employee) –  Hertfordshire24 July 2016
Management throughout hertsmere is something that needs to be addressed by the entire company.
No managers work together to create a great facility, instead they work against each other.
Site management above the day to day duty mangers need to be involved more into what actually happens at the site and listen to the staff especially 'the little people' as voices below duty manager never get listened to coming across as those opinions don't matter, when infact they are the forefront of the site dealing with customers non stop throughout the day. Teachers need to be listened to as the swim schools in all hertsmere are one of if not the one big main source of income. So their thoughts and concerns you would think would be a big part ro maintain and improve the swim school, but no those thoughts do not get listened to because the duty manager or anyone above didn't come up them.

The CEO needs to be involved more and needs to know what really happens on a day to day basis, showing up for just a 10 minute walk around once a year does absolutely nothing.

The only pro to working at hertsmere is the free gym membership that you can get. There are some great staff who really try their best to create a great facility for the customers but this just is not backed up by the managers and definitely not by the site manager who chooses not to listen to the facts.
Pros
Free gym membership
Cons
Rubbish pay, useless managers, very little if any uniform provided when supposed to
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Always Challenging
Leisure Assistant (Former Employee) –  Penn, ENG7 August 2014
Hertsmere Leisure, is a company that puts its staff first and it shows in the way that management talk to you, if they suggest an idea, they will throw it around with the staff members first, the atmosphere was something that I have never worked in before, because there was always challenges no matter what day it was and they would come in any shape and form, from building a relationship with a disgruntled customer, to setting up equipment in an area which you would have never set it up before, and it prepares you in a way for anything that will ever get thrown at you, you will be able to adapt
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Great team, poor management
My Role and Responsibilities as a Duty Manager (Former Employee) –  Rickmansworth12 May 2014
Great team to work with, brilliant facilities let down by poor leadership.
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Busy environment
Receptionist & Membership Advisor (Current Employee) –  borehamwood14 April 2014
Everyday is different, use of admin and office skills aswell as front of house customer service
Pros
Free use of gym
Cons
shift work
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Overall rating

2.8
Based on 11 reviews
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3.3Work/Life Balance
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