Outreach worker working with clients with severe and enduring mental health issues
Community Support Worker (Former Employee) – Stevenage, ENG – 15 May 2014
Every day I supported clients with various tasks, according to the care plan previously agreed.
I learned how to manage my time and journeys so they were time and financially economical.
I had a close working relationship with the owner who offered regular supervision and contact.
I didn't often co-work with other staff. We were a group of individuals who worked with clients referred to the company. When we did meet they were all a pleasure to associate with and were professional.
The most difficult part of the job was the sometimes long hours and personal cost in terms of fuel, expenses and time spent with administration (I was self employed).
The most enjoyable part was the client contact which was almost always rewarding. I was also able to choose my start time (usually 10am). The difference I was able to make to improve the quality of the lives of my clients.
Able to choose my own hours and start time.
I was self employed, so no sick pay, holiday pay or pension scheme. No PAYE.