A typical day at work I would be awake around 6am, get up, do a few jobs around the house if my customer was still sleeping. Once my customer is awake make them a drink of their choice, breakfast and medication at the correct times. Help them to have a shower / wash if needed, help them to the living room if that is where they wanted to be. Ask if there was anything they wanted, prepare their lunch, medication, dishes, any jobs in between that they ask of me. Prepare dinner. Help customer to bed and settle them. I have learnt how to be a lot more patient, understand the needs of others. Listen 100 percent to what they want or need and understand this. Respect their modesty, religion / beliefs etc. The hardest part of my job so far has been when the customer is upset or angry as they wouldn't allow me to help them with this, so I found it hard to watch them go through that alone. The most enjoyable part of the job is when you get positive feedback from a customer and feel that they appreciate what you do.