Thank you for taking the time to leave this review, I am most disappointed to read that you did not receive the normal high level of support that we expect at Helping Hands. There are several people that you can go to within the regional team including your Area Manager and Regional Head if you feel that issues raised with your Branch Manager have not been resolved to your satisfaction. We also have a large Head Office team including HR and QA that are here to support you. It is pleasing to hear that you felt the training was "fantastic" and we work hard to ensure that this high level of value and support continues throughput every staff member's career at Helping Hands which is why it is so disappointing to read your review. Please get in touch so that we can ensure that any issues have been fully addressed.
Karen Rayfield, Director of People and Performance.
Hi there, thanks for taking the time to leave this review. There are some issues you've raised that concern me and do not sound like our recruitment practices at all - I'd very much like to hear from you if you're able, so I can follow up internally. Please can you email me at email@example.com, it would be much appreciated.