Thank you for taking the time to leave this review, I am most disappointed to read that you did not receive the normal high level of support that we expect at Helping Hands. There are several people that you can go to within the regional team including your Area Manager and Regional Head if you feel that issues raised with your Branch Manager have not been resolved to your satisfaction. We also have a large Head Office team including HR and QA that are here to support you. It is pleasing to hear that you felt the training was "fantastic" and we work hard to ensure that this high level of value and support continues throughput every staff member's career at Helping Hands which is why it is so disappointing to read your review. Please get in touch so that we can ensure that any issues have been fully addressed.
Karen Rayfield, Director of People and Performance.
I’m really sorry to hear your experience with us hasn’t been as positive as you’d expected. If you’d like to discuss these issues in a bit more detail, can you please drop me an email when you can, on email@example.com?
Hopefully speak to you soon,
I’m really sorry to hear your experience with us wasn't what you had expected. If you could let us know what was misleading about our adverts, I'd be very grateful. Please feel free to email me on firstname.lastname@example.org, I'd appreciate the feedback.